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Rodenhiser Testimonials
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Rodenhiser Testimonials

Rodenhiser Testimonials

If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:


Overall Rating Rodenhiser

Rodenhiser
5 Star Rating
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Jim P. did an incredible job for us yesterday. The appointment was for some repair work and quotes for future jobs, including a remodeling job. But Jim went well beyond what we were expecting. He did all the repairs including valve rebuilds, a faucet replacement, and still had time to do a whole-house water filter system installation. The quality of the workmanship and Jim's professional demeanor were superb. We're looking forward to receiving the remodeling quote!

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Had Rodenhiser come in and install a new ductless heating system today. It was so painless and pleasant, I got exactly what I asked for, the estimate was right on, the technicians (Greg and Billy) were fabulous, so nice, so fast, and clean, I think they left the place cleaner than when they came, they showed up on time, explained the process and kept me up to date with what was going on. I've dealt with Rodenhiser in repairing my old radiant heat system and boiler, gotten great advice on what to do when it finally died, and last year when we were without heat (I am the caretaker for my 87 year old mother) they were the only ones who came out quickly and got things done in record fashion. Everyone I've dealt with there has been pleasant and very helpful.

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Slava was friendly, personable, respectful and hard-working. He showed me the issues going on with our air ducts and explained how he would work to fix and clean them thoroughly. I recommend him highly!

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Casey and Slavs were very professional. They were very courteous and worked around my 6 month old’s nap schedule. This was so helpful. They were very neat and clean and overall exceeded my expectations

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Our cat got stuck in the intake duct of our heating system. We called Rodenhiser and the office was kind and sympathetic to our problem and said they could have somebody at our house in a couple hours. Alex arrived before the two hours was up and set on trying to get our cat free. After an 1.5 hours of removing end caps and trying to cut away the sheet metal of the ducts we rescued our cat and then Alex put everything back together just like it was when he got here. If I could give ten stars I would. I was so happy with the service and I really appreciated the kind and caring attitudes of both the people I dealt with. I will definitely be using Rodenhiser in the future.

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Donquor is a model employee and ere is why I think he is: 7:29 AM Very professional. Polite, knowledgeable, thorough, is a forward thinker, provides instructions in a simple and complete way, lets me know when he has to do something like lower the heat, is pleasant and very personable, he is an asset to your company and I consider him a keeper. He makes your company look good.

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My furnace quit on a very cold day. Gary M. came promptly, diagnosed the problem, drove to Woburn to get the part, and installed the relay. Then I had heat again. Especially important so my pipes did not freeze. He was efficient, nice, and very helpful explaining to me what had happened. Now that I am a widow, it's important to understand the mechanical equipment in my house. Many thanks!!!! --Lynne S.

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Pat and Kevin installed a new heating system at our house. They were punctual, courteous and cleaned the work area when they were done. They were willing to answer my questions and seemed to be technically proficient.

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Ryan was on time, professional, patient with our issue and determined to satisfy our heating needs. Would highly recommend!

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They were amazing. Very punctual and professional. Highly recommend.

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Patrick and the Rodenhiser team are efficient, knowledgeable, and very fair in their pricing. Highly recommended.

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Everyone we met throughout was very professional and friendly. We also appreciate that the crew stayed late on a Friday evening to complete the job.

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Great job done by Chris and TJ . They showed up on time and worked constantly to get multiple jobs completed in a few hours instead of the day and a half that was originally stated. They were friendly, courteous and professional throughout. They took the time to explain what they had installed and even did an awesome job of cleaning up and removing the debris left over from their work. Would highly recommend Chris and TJ and Rodenhiser for future home services projects.

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Team was very professional and stayed late on a Friday evening to finish up an emergency installation. Peter G., Nick P., Cam H., and Ed F. were very patient explaining how the system worked and clearly answered all my questions. Great service.

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Team was very professional and stayed late on a Friday evening to finish up an emergency installation. Peter G., Nick P., Cam H., and Ed F. were very patient explaining how the system worked and clearly answered all my questions. Great service.

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Team was very professional and stayed late on a Friday evening to finish up an emergency installation. Peter G., Nick P., Cam H., and Ed F. were very patient explaining how the system worked and clearly answered all my questions. Great service.

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Ryan Touchette did an excellent job performing maintenance on our heating system today. He was punctual, knowledgeable and importantly went out of his way to explain all of the work he was performing. I would strongly recommend him in the future to anyone looking for an expert HVAC maintenance

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We contracted with Rodenhiser through a recommendation from a friend, and are very glad we did. The whole process was well managed and organized. We had quite a lot of work done. New compressor, air handler, air purifier, some new ductwork, new vents, replace flex tubes. The technicians who came out were experienced and knew what they were doing. They were very polite and respectful of keeping our house clean. They answered all our questions and some followup. We are very satisfied with the work Rodenhiser did for us, and they stand by their work. Thanks to Slava M, Rick P and the other folks whose names escape me at the moment.

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Nate provided fast, thorough service.

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Richard F****** came to my house to do a couple of adjustments regarding my new furnace and thermostat. He was definitely knowledgeable and very pleasant. He was also patient with my questions. I would highly recommend him to anyone.

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Debbie was incredibly polite and helpful last week when I was in desperate need of a plumber. She listened to me and understood the situation very well. She quickly got me on the schedule and explained in detail what I could expect during my visit with the technician. I was also very happy to learn about the maintenance plans your company has and have signed up for all of them. I am very pleased with the customer service I received and will recommend you to all my family and friends. Happy New Year!

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Peter G., Brian H. and John P. installed my new heating/ac system last week. I was told it would take three days to complete but they got it done in two days which was fantastic! They were all very courteous and polite and really a pleasure to work with. They only issue I had was with the grease stains on my new carpet which came from the hinges of the bifold doors they had to remove to get access to the attic. I'm hopeful they will come out but at least I am warm while attempting to make the marks disappear

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I have already recommended Rodenhiser HVAC & Plumbing to my neighbor. The best compliment I can give to your team.

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Finally found someone, will only be using Rodenhiser from now on.

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Rodenhiser's crew did an excellent job when replacing our 3 furnaces with 3 new ones and adding 3 heat pump units for air conditioning and backup heat. Pat, Kevin and Cam finished the work in a timely manner and were knowledgeable, courteous and always helpful when we had questions about the new equipment. The company is fortunate to have this team working for them. We were extremely happy with Rodenhiser and will be using their services in the future when the need arises.

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He went above and beyond to solve the problem I was having. Very friendly very accommodating.

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Great work by Rodenhiser! So happy to have a heating system expertly installed, especially after struggling with endless repairs when another company installed the last boiler.

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Nate F. & Tom P. arrived on time and ready to go. It was a full six hours of repair and service. They never took their feet off the gas pedal. These professionals came up with an on the job solution that has my heating system running as efficiently as it did when it came out of the box (17 years ago), truly amazing. I would have them back anytime to work on my systems. That is the highest compliment you can give when repairs are needed. Thanks for doing a great job!

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Patrick showed up on time, was respectful by handing me his business card and putting on booties to protect the floors as he walked around. Told us our options and how to save money with a service plan and reviewed the benefits. I continue to be impressed by Rodenhiser and their consistent professionalism and best value.

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Great service

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very well run company. The employees who completed our were very knowledgeable and professional. They answered all our questions and reacted accordingly to satisfy all our concerns. They were neat and left our basement in good order. thank you

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Moe and Michael were the best. Hard working, pleasant, professional, creative, and their work was empeckable. Would highly recommend Rodenhiser to all my friends... great job.

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I would just like to say that Rodenhiser was great to work with. The installation of central air in our Cape was very challenging, and the two guys (Moe and Michael) who did the installation were up to that challenge. They were great, very professional and always kept us involved with the installation, making sure all vents were placed where we wanted them... Again we cant say enough about how great Moe and Michael were... very pleased.

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They are without a doubt a very well run conpany

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They are without a doubt a very well run conpany

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Brian and Tyler were very professional, friendly and courteous. Explained everything they had done thoroughly and gave detailed instructions on the new system. They worked very hard nonstop all day . Highly recommend.

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We had our duct work cleaned today by Slava and Casey. Great job & excellent communicators!

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Awesome

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Arrived on time, corrected the problem, cleaned up afterward.

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Moe and Mike are awesome!!! Thought I did notice an air leak in my attic yesterday evening where they installed a new air handler...the tape has come loose.

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Thank you to Kerry, Mike P and Gabe Y {among others on other job} for a job well done. Appreciate the communication and explanations. Will use again.

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Great service and communications!

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Awesome professional! Was able to diagnose and fix the problem with my new boiler.

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Gary was great, he spent the time showing me where the issues were and what he was fixing. His work was through and done much quicker than I thought it would be. I would highly recommend Gary and Rodenhiser for all of your HVAC needs.

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Gary Michaud came to my house, instantly diagnosed the problem with my radiator and fixed it quickly and efficiently. He was friendly and very helpfull.Thank you

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Exceptionally helpful and would definitely schedule with again!

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Our aging central A/C system was in need of replacement and we were also looking to solve for some HVAC issues we had been having. The process with Rodenhiser was excellent. We installed new air handlers and combo heatpump/ac units Communications and timeliness of all interactions was terrific. They are a highly coordinated team that puts the customer at the center of their ecosystem. Everyone contacting me from Rodenhiser knew what was going on. Starting with the Rick Picard in sales. First of all, I could tell he was very experienced in the HVAC industry, and based on his excitement of the different types of technology, I could tell he had a thorough understanding of the task at hand, our asks, and the current technologies available. He made SUPER clear what options we had in a 'good-better-best' format. Furthermore, they take care of all the mfg rebate and MassSave loans and rebates which is a value add in itself. Finally, he was please to answer my many detailed questions. Install Day, Moe H and Micheal C arrive. Very friendly and walked us through what the plan would be for the week. They got to work right away, dismantling was easy, and I could tell by the install they took pride in their work. Wiring, insulation, tubes, pipes, etc. were all very neatly installed and they were more than happy to answer more of my numerous questions. Update at the end of every day of what was accomplished and the plan for the next day. They cleaned up, and didn't leave any marks or dings in our main living areas for the work they had to do there. They were true professionals that understood the homeowners concerns. They were also proud to work for Rodenhiser and spoke highly of their employer, and based on their tenure, could tell they were being honest. This of course speaks to the organization overall. So, no hesitation in recommending Rodenhiser for your HVAC needs. They are clearly well organized and have the technical know how to get the job done.

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Mark M. was fantastic - provided excellent service and explained everything thoroughly, including pricing for the services he was about to conduct.

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Was able to schedule service immediately and technician was on time and did a great job.

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Slava and Casey did a fantastic job cleaning our ducts.

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Our toilet all of the sudden stopped refilling at a fast rate. I tried plunging and snaking it, thinking that a clog was causing the issue. Mark M. arrived within the window that I was told, and was very friendly from the moment I opened the door to let him in. He listened as I explained the issue (while my 55lbs German Shepherd/Cattle Dog mix ran circles around him), and after examining the toilet, Mark explained to me very clearly that the issue were the parts in the toilet. He then let me know roughly how much it would cost to fix, and then fixed the problem in 10 minutes. Rodenhiser's payment system (combination of iPad and iPhone for payment and signatures) is user friendly and my plumbing issue was fixed within 20 minutes, for a reasonable price! Can't thank Mark enough for his outstanding service.

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The technician Gary Michaud was on time. He was very thorough on diagnosing and repairing my oil burner heating system. He a very courteous and explained everything he did and answered all my questions and concerns. Seemed very happy working for this company and gave great praise to the owners and how it was operated. I had a great experience with this service and being this usually can be a pricey repair..it was reasonable. Thanks for your speedy response.

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Professional and knowledgable. We are repeat customers and will absolutely continue to use them based on our most recent experience.

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Professional and knowledgable. We are repeat customers and will absolutely continue to use them based on our most recent experience.

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Thanks for sending Nate F! I had the right tech for the job within 48 hours. Look forward to working with Nate to finalize what heating system needs. Learned more about my system in 1 hour talking to Nate than from any other tech previously servicing my system.

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Nate was incredibly helpful and knowledgable. I would recommend him to anyone! Kim

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Both TJ and Slava were great. They took care to we are r booties to keep my house clean, were polite, and quick in the service. I would request they were my technicians for any service call I have

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Great demeanor from both guys; showed up on time and completed the work, so happy to have our system up and running again! Worked very clean and quiet

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Thorough, on time and concise. Very happy with services recieved.

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Great customer service. Knew right what the problem was and took care of the issue.

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Patrick was very thorough and professional. I would highly recommend him.

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Both the techs were informative, patient and explained what they were doing. They cleaned area they were working on and left it in better condition than before they started:).. they also were very conscientious with ALL my animals.. making sure they didn’t go outside. Highly recommend!!

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great work, very helpful

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Prompt and polite. Casey and Slava were helpful and pleasant.

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Prompt and polite. Casey and Slava were helpful and pleasant.

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Great job. Very professional. Old furnace was removed in 45 minutes. Estimate for completion was 10 hours. Job was completed in 10 hours, 15 minutes. Great teamwork by all involved. Jim

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Greg Powers and Kevin Corbin did a great job , a real professional pear.

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Gary was great! Friendly and quick to find the issue!

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Nate Fontaine has been our Service Professional on two calls to our home. His work on our furnace (1) replacing a controller box and (2) putting in a new length of pipe from the furnace to the chimney required the two visits. He documented all our options, told us what the advantages and disadvantages of each would be, and allowed us to make our own decision. His work was excellent! On the second trip, he found that someone else had mismatched two parts, but he found a way to silicone seal them together. He has made great recommendations in terms of what we should do in both the short and long term to maintain our heating system. Nate was technically intelligent, mechanically skilled, and personally first-rate. I would recommend him most highly to any potential customers.

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Great service! Fast, reliable, and friendly.

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Patrick C-D performed my annual heating maintenance on November 28, 2018. Patrick arrived early which made me very happy. Patrick covered his shoes with booties and took the old filter with him. He did a thorough review of my fifteen year old furnace. He found a potential problem, explained everything clearly, and provided a solution along with the cost. I appreciate Patrick’s conscientiousness and punctuality!

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Thank you Rodenhiser home services, we called for a no heat problem. We were greeted by the customer service representative who was respectful and polite. They schedule a time when someone to look at it. Gary M. and JT were there a couple hours later. There knowledge and experience were evident in the first few minutes. They asked question concerning our issue and went right to work to resolve our problem. They were professional and quick to diagnose and repair our furnace. They had a well supplied truck and had all the parts needed to repair our furnace on hand. Rodenhiser obviously has devoted their time to give professional quality service.

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Absolutely the best contract service that I have ever had at my home. Mo and crew were great!!!!!! Above and beyond expectation.

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Brian corrected a botched installation from a different HVAC contractor. After a frustrating year of trying to get my furnace running properly, I finally called A. Rodenhiser. Brian diagnosed the problem in just a few minutes and corrected it and now my system is working perfectly. I could not be happier.

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After living for 1 year with a malfunctioning new Bryant furnace installed by another contractor, I finally called A. Rodenhiser and explained the problem to them. They sent out Brian Meeks, and he identified the problem immediately - which was a badly botched installation that was preventing airflow from passing through the furnace - and fixed it immediately. I can't remember being this pleased with a service call for a very long time. I'll be using Rodenhiser for all my future HVAC needs.

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Casey and Slava did an excellent job with my duct cleaning as well as my water heater flush. Service techs are always top notch and do a great job!

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Ryan was excellent!

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Ryan was honest, nice and helpful.

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Your whole team deserves a round of applause from the young lady who answered the phone to the estimate to the install great job!

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Nick and his crew where fabulous! Clean curtious and efficient. Explained everything being down when finished Nick went over everything I need to know about the new system they also fixed the water heating vent that wasn’t right. Will use this company for any plumbing or heating needs .

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Mo and his crew were outstanding! Work was above and beyond expectation. Could not be happier with work that they did. Had full install of AC and heat. Happy Happy Happy!!!!!!!! Entire team from sales to installers.

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It has been about 2 months since the installation and so far everything is working wonderfully. Now that we have fully-functioning, high-quality equipment we realize that we have some "pre-existing" conditions that were not noticeable prior to the installation. We have scheduled a follow up for those to be investigated. Peter Goeller and his associates who did the install were amazing. They showed up on time, were friendly, answered questions, finished on time and cleaned up after themselves.

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Great service, very nice guy.

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Casey and Slava were extremely knowledgeable, professional, and thorough. They really took the time to find out our concerns and address them which is so important to a customer. They explained every step while cleaning the ductwork and using Environ spray to finish the job thoroughly. They were extremely polite when we asked questions and respectful of our home by wearing booties and completely cleaning up all areas they worked in, again, earning major points with any customer for this. Then they highly recommended an air scrubber with concern for our sensitivity to allergens. We would highly recommend this duo and would use Rodrnhiser again because of them.

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Casey and Slavs were OUTSTANDING today doing our first annual plumbing inspection. They were personable, professional, extremely informative and especially patient to answer all of our questions. We want them back next year for sure! These two young men clearly understand the value of high-quality customer service.

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Liane-Alyse is so cheerful and helpful! She understand the frustrations of customers and tried her best to help with dispatching technicians quickly to help resolve issues. Many thanks!!!

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TJ did an incredible job in correcting the leaks! He also help the installation of a leak detector. His patience and help is greatly appreciated!

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Alex is so helpful! Fixed the leak quickly and I am all set!

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Dave and Gabe were great ! they thoroughly explained the work to be done and answered my questions completely in a way that I could understand; they took the time to do a high quality job and were very professional as well as friendly; I would highly recommend Rodenhiser based on these two Service professionals !

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Nick, Devin and Steve came to replace our furnace and air conditioning. They were unbelievably professional, neat, and cooperative. Nick answered all our questions and was very patient. The work went beyond our expectations.

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Nick, Devin and Steve came to replace our furnace and air conditioning. They were unbelievably professional, neat, and cooperative. Nick answered all our questions and was very patient. The work went beyond our expectations.

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Rick W. and Billy W. just installed a new Combi Boiler at my house. They're very professional and installed the new system quite nicely. They cleaned up pretty good as well. My family and I will be all set this coming winter season thanks to the entire Rodenhiser team!

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From the quote to the installation we never had any issues and we appreciated the responsiveness and professionalism of the staff.

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I was impressed by the competence and professionalism of everyone I worked with at your company. You made a potentially painful experience of replacing my HVAC as smooth and timely as possible. Thanks.

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Rodenhiser exceeded my expectations. From my early morning call about a non-functioning furnace to the tw-hour later service call to the same day meeting with Rick re replacement options and his expediting an interest-free loan through MassSave and providing space heaters, to an earlier than expected installation date, and duct cleaning, everyone I worked with was personable, knowledgeable, professional and very competent. Mo even shoveled my driveway after an unexpected snowstorm. I highly recommend Rodenhiser.

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Great Service

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Nate is a terrific tech for a terrific company, Rodenhiser. Courteous, helpful and patient. He came at the beginning of a snowstorm and explained to me and my husband what was going on with our boiler that was causing it to shut off intermittently. Anyone who gets Nate as a service person is a lucky client.

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Very courteous and friendly! The job was done quickly. Never any complaints whatsoever with the company and it’s employees!

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Arrived early. Had a leaky faucet. Gave plenty of options to fix (they provide faucet, I provide faucet,..). Fixed faucet fast and also fixed bad shut off valves. Tech Chris H. was very good.

See Latest 1000 Reviews

“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman

“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon

For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).

Trusted For 90 Years

Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
Call 1-800-462-9710

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Read From Over 4000 Happy Customers

  • Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...5 Stars rated.

    Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!5 Stars rated.

  • Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.5 Stars rated.

    Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...5 Stars rated.

  • Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...5 Stars rated.

    Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...5 Stars rated.

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:

CONVENIENT SERVICE

Convenient arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.

SATISFACTION GUARANTEED

It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.

FIRM UP-FRONT PRICING

You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.

CLEAN, TIDY AND RESPECTFUL

You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.

LATEST TECHNOLOGY

You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.

24 HOUR AND WEEKEND SERVICE

If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.