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Rodenhiser Testimonials
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Rodenhiser Testimonials

Rodenhiser Testimonials

If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:


Overall Rating Rodenhiser

Rodenhiser
5 Star Rating
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Ross did a great job of explaining the product and the cost. The cost of the product is to high for us we were looking at a 14k Thank you Mike

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Very courteous and professional.

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The service crew was personable and professional.

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I've had Brandon come to the house for different work, twice now. Would recommend him again, and he and Patrick were great to have for replacing my water heater.

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Excellent staff as they all are well trained & amazing amount of experience. Great company that will always be with us...

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Keith is very knowledgeable and knows exactly what needs to be done!

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Great service! Very professional!

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They do the job nice and clean and explain everything detailed to me.

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Great job!

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Don was very pleasant and briefed us thoroughly on his checklist and the results

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Great service and very professional

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Always impressed with the technicians' knowledge, extensive detailed explanation and options offered at every visit. Nick was on it.

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Richard was very polite, on time and responded to my questions and information I provided. He explained everything to me and was very courteous, a true reflection of his work experience at the job for more than 20 years (he told me that).

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Very professional, knowledgeable and polite guy.

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Keith was very professional friendly and provided fast service for our bathroom toilet pipe leak. Thank you!

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Patrick and Casey came to do maintenance work as part of a purchased plumbing plan. Both were extremely professional. One thing I appreciate when having ANY service done at my home, is the time that is taken to answer MY questions and both Patrick and Casey did that. Thank you! D. S. Milford

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The two men were very professional, courteous and thorough they worked constantly until the job is finished. I am very impressed with their workmanship and character!

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Excellent customer service and very friendly!! A+

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Excellent customer service and very friendly! A+

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Chris did VERY GOOD JOB, resolved the problem, was polite and very efficient

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Chris was great, I appreciate his consultative approach and willingness to educate me about the options available for our plumbing.

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Alex was professional & knowledgeable! Mary A

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Ross came out and provided a quote to replace a boiler. Very thorough, professional, and provided a digitalized quote before he left. Professional experience all around.

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Besides being VERY competent and efficient, Chris is an excellent teacher...for me...and Tyler. That's something you don't usually think about when your plumber comes...but such a nice touch. I was just so pleased!

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Professional and helpful.

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Patrick was helpful, professional, and replaced the garbage disposal because the motor was burnt out. He tried t fix the problem prior to replacement. The job took roughly 2.5 hours. The issue is with the company and their pricing which would have generated a 1 star. Prior to commencing work I was given 3 quotes, 1@$1,099, 1@$699, and 1@$169. The lower price did not remedy, so I chose the $699 because I am not a do it your selfer.

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I called Rodenhiser with a request to change the pipes they used for my dryer repair. They sent out the technicians who originally did the work. Slava and Billy were easily able to fix my problem. and did it quickly and with smiles- lovely guys! Thank you, Rodenheiser, for totally standing by your work.

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The plumbers were very professional and kind. I appreciated it very much.

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David Cassidy is a very knowledgeable, experienced, and determined electrician. He worked tirelessly to solve my problem, and he solved it satisfactorily. The problem no longer exists. I trust David, his methods, and his advice. He is the best Electrician that has every performed work in my house.

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Prompt, professional, and friendly.

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It was a pleasure to deal with Jon K and his helper yesterday for both our annual electrical inspection as well as repairing a light switch problem in our home. Jon was exceptionally professional at all time even to putting on foot covering whenever in our home. He also is just a nice person that makes him easy to deal with. The team dealt well with our two dogs excessive friendliness and curiosity. During their thorough electrical inspection, the team found two outlets that had not been correctly identified on our circuit breaker box and corrected that labeling. They also reminded us to reinstall our carbon monoxide detectors and correct the battery issue with our smoke detectors. I felt very impressed with the quality of their work and the report that they left with us. I could not have asked for a better engagement.

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Dave is not only expert at his profession, conscientious and responsible, but also a pleasure to know as a person

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Awesome service. Kept me apprised of the install. Very professional.

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Outstanding service!! Above and beyond other service providers

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Great job!

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They very personable and did a great job, but they were here for less than one hour and it was over 500.00....very expensive!

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Eric and his associate plumbed my house for electrical concerns, explained clearly what they had found, and pointed to likely problem areas in times ahead. His manner was in keeping with the diligence and professionalism I have come to expect from Rodenhiser representatives.

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Awesome guys, amazing service. You rarely get this level of professionalism anymore, and Stephen is a true expert. Thanks again.

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Rick diagnosed the issue with the hydro heat boiler quickly and within a week was back to replace broken parts. Extremely knowledgeable, professional and punctual. The best HVAC company I have ever used! Highly recommend!

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Very friendly and professional. Thorough inspection. Much appreciated

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Excellent experience having our heating system replaced. The team kept us informed of the status of the install, explained everything well, and left the work areas cleaner than when they started.

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Friendly, helpful, and fast, service.

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Great job by Peter and the whole crew. Fast, courteous service

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They are awesome!

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I was able to get satisfaction with my hot water pressure and temperature. Both plumbers were gracious and attentive to my needs.

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Good guy. Very knowledgeable about many things related to plumbing and water. Quite impressive for a young man to have that kind of knowledge and experience And ENTHUSIASM for his job and his work! Very knowledgeable and thorough. Pat explained several things while he was here - tips, suggestions, ideas. Hes welcome here anytime!! Thank You, Pat! (Enjoy your May!)

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Explained everything very clearly. Dan was very professional and smart

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Pat and Casey were professional and very personable. They fixed our problem and explained everything to us in detail. Kudos to these two young men for understanding the importance of great customer service.

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Excellent & efficient service. These guys know what they are doing.

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Both technicians were extremely professional and thorough.

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Unbelievable customer service! DAN took time to educate us on our furnace and gave us impeccable service! Will definitely do business w them. Fantastic company!

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Patrick and Casey did great work on the water heater replacement, and we really appreciate the quick response. They were very knowledgeable in helping me decide on the best option. Thanks!!

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Nice!!!

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We joined Rodenhisers Service Partner Member program about 1 month ago when they serviced our previous furnace, noting that it was getting very close to needing to be replaced. That helped us get terrific service this past Wednesday evening: I left a non-emergency message that our furnace was leaking very badly so they sent out a technician on Thursday who confirmed the furnace was unsafe to run and needed to be replaced. On Friday the old furnace and A/C compressor were removed, the new ones were bought and started to be installed. The new ones were completely installed on Saturday. Rodenhiser also brought us many space heaters when the old furnace died when we had no heat. Rodenhiser prides itself on terrific customer service and I saw it firsthand. While they can be expensive, I do believe you get what you pay for. And while most of the workmanship was top notch from their younger and loyal installation team, I would have preferred to be told about a decision up front that they made to vent the condensation through a new opening in the side of the house. The opening in the wall was sealed and a hole in the concrete floor from the previous venting were filled in only when I asked them to do so at the end of the job. All in all, I highly recommend Rodenhiser for all your furnace and A/C needs!

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Got recommended options and the job done all in one visit!

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Thanks for the great service.

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Great service and Great Guys Glad to be a customer

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Although your company is extremely pricey!!!!$$$$$, your service is outstanding. The guys were very professional.

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Jim was great with reviewing options up front and was also there for the install. The work was done in a professional manner and the crew cleaned up when done. Highly recommended. Thanks.

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Excellent! Thx!

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Jim and AJ were very polite and professional and thoroughly explained the different options available to me for my plumbing job.

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Everything was went well. Polite, prompt and efficient. Jim was great explaining things to me. Top notch service.

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JT and Mark were great. From start to finish. Prompt, tidy, informative. Candid. And friendly. Definitely recommend their and your services. Five stars and more!

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Great service- quick, professional- did an awesome job!

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It is refreshing today to find articulate, social millennials, Chris is definitely one of those. I didnt spend much time conversing with Bobby as he was mostly under the sink!

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Patrick was great! He even let my overly friendly dog watch him while he worked!

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Very professional. He explained everything clearly with a friendly demeanor. Glad to be on their service plan.

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great service

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Professional and helpful.

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They were prompt, explained everything, followed through as they said, ensured everything worked properly & explained the procedure going forward. Couldnt be happier

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Excellent service, arrived exactly on time, provided good feedback and useful information. Very highly recommended.

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Brandon T is an exceptional plumber with customer service first in his mind. He is willing to take to the time and discuss options. Brandon provided us with information regarding costs and product performance to help us make the best informed decision. Thanks Brandon!

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Alex and Andre did an excellent job inspecting and cleaning my boiler. They were friendly, extremely competent, neat, and explained things about my boiler when they went over the report. They represented Rodenhiser exceptionally well.

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Our church was in a real tough spot. Keith was a stellar representative of your company. He was professional, easy to talk to, explained what needed to be done and the options that we had. I was very impressed. Keith should be applauded and rewarded as a company example Thanks Keith for helping us out and for your timely and courteous care.

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Keith was very professional. He explained what he was going to do and fixed the problem. I would recommend him and will ask for him the next time we have a plumbing issue.

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Jon always does a great job!

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Techs were knowledgeable, friendly and did excellent work. Will use this service again.

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Efficient, informative and hard working. Great performance.

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Professionally diagnosed the issue and presented me with three options for repair. Upon my approval the repair was rendered in about a half hour. They constantly kept me informed. They were very clean and courteous at all times.

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Excellent service and very professional.

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Mike was great. Very personable and insightful. He may even have magical powers because he resolved our issue very quickly.

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Alex was both professional and personable. Excellent job tuning up my system.

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Both Mark and AJ were highly professional and efficient in performing the work. They explained what needed to be done and completely it in a timely manner. Well done.

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Michael was professional, courteous, and insightful, offering a thorough explanation about the differences between the faucet we purchased from a hardware store and the one that Rodenhiser typically installs in residences.

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The techs were very pleasant, informative and diligent while performing tasks required on my heating system.

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The Rodenhiser team was wonderful to work with-- professional, knowledgable, courteous, punctual and neat. They did a wonderful job installing a new furnace and AC system. I highly recommend them.

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Friendly and professional

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Very professional and polite

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The two men were fast, efficient and courteous and took old parts, it was a great experience

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Guys were friendly, on time, efficient and very knowledgeable! I knew nothing about my tankless water heater! How to upkeep it etc. I was shown the water bucket after my tank had been flushed. Very happy with this first time visit.

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I was lucky to meet two gentlemen - Keith and Casey. They are very professional . They explained what they were doing and gave me alternatives. I will recommend your company to me friends.

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I was lucky to meet two gentlemen - Keith and Casey. They are very professional . They explained what they were doing and gave me alternatives. I will recommend your company to me friends.

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The guys are very knowledgeable and helpful

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The service professionals were knowledgeable, extremely expert in what they were doing and kept me informed on everything they were doing.

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Chris did an amazing job. He was prompt, courteous and figured out quickly we had a blocked pipe. We were grateful to have him come out very late in the evening.

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I was very impressed with Chris and Riley. They were very respectful of the house and belongings. Chris asked a few questions and walked me through what he was going to do. After a few minutes, he had pinpointed the problem and made the repair. He walked me through what is issue was, what he did and what I could expect down the road. I was VERY impressed!

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Great communication and efficient service.

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Its always wonderful when you have people work in/on your home who are forthcoming, conscientious and considerate! Thank you!!!!

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Ask for Tyler, Sam, and Gary to ensure an excellent job when installing or upgrading your air conditioning system. First Rate, Neat, and Complete! I had no concerns leaving this crew in my home without supervision. All around professional and courteous team. I was fortunate to have them.... Bob Hudson, Maynard, MA

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Knowledgeable, courteous, helpful.

See Latest 1000 Reviews

“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman

“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon

For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).

Trusted For 90 Years

Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
Call 1-800-462-9710

Need an Emergency Service? Call us at 1-800-462-9710 Call Today

Read From Over 5000 Happy Customers

  • Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...5 Stars rated.

    Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!5 Stars rated.

  • Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.5 Stars rated.

    Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...5 Stars rated.

  • Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...5 Stars rated.

    Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...5 Stars rated.

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:

CONVENIENT SERVICE

Convenient arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.

SATISFACTION GUARANTEED

It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.

FIRM UP-FRONT PRICING

You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.

CLEAN, TIDY AND RESPECTFUL

You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.

LATEST TECHNOLOGY

You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.

24 HOUR AND WEEKEND SERVICE

If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.