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Rodenhiser Testimonials
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Rodenhiser Testimonials

Rodenhiser Testimonials

If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:


Overall Rating Rodenhiser

Rodenhiser
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Very courteous and friendly! The job was done quickly. Never any complaints whatsoever with the company and it’s employees!

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Ed and Slava came to repair my furnace. They were very competent, highly efficient and very friendly. They worked well and answered any questions that I had. I would highly recommend them.

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They did a great job. I could breathe better almost immediately after they started cleaning out my ducts. They were extremely helpful and explained each step along the way.

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Alex was great ! Explained thoroughly the work to be done and I am confident of the quality of the work; very professional

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Alex and Slava were great ! I like that they explained what they were about to do, answered my questions without making me feel rushed; I feel confident in the quality of the work, and they were very professional.

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Slava and Alex were excellent- they were thorough and explained about the process which I really appreciate ! They cleaned up any debris after they work; Very professional !

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Gary was prompt and friendly. He quickly identified the problem with my heating system and explained the repair needed. Everything was completed quickly and effectively. Very pleased with the service!

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Nate Fontaine was an excellent technician who gave me some bad news regarding our 10 year old “high-efficiency” boiler(need a new one), but explained options for replacement and why would eventually be happy with our new boiler. I appreciated his straightforward manner, and he got the old boiler working (for now) and is arranging for a temporary hot water heater while we wait for installation. Not a great day, but Nate was a bright spot in it. Five stars.

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Chuck W, Chris H and Casey A provided excellent service! Thank you!

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we had no heat, they were prompt, clean, just good service all around

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A real professional job done 10 points thank you guys

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They came in and gave excellent service

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I gave a score of 10 for question 7 based on my experience with heating system installation only.

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As usual, great service and communication from the Rodenhiser group. Prompt, courteous. Answered all questions.

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Casey and Slava provided excellent service!

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Truly a very rewarding experience from start to finish with the Rodenhiser heating installation team comprising of Ryan, Pat, Tyler, Shawn and Devin. It was great to see the team work and would like to thank them for being so professional, courteous and respectful. The system is a compact engineering design. It has been almost 2 weeks since its installation and so far all seems to be in order.

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Had Gary Michaud come out and do my annual maintenance on my oil burner and tank. He was terrific. Extremely personable and enjoyable to talk to. He did a great job and explained more about my burner than the original company that installed it. I appreciate the time he took with me and showed me something that needs to be fixed in the future. He also explained about burner efficiency and the importance of how and why burners do what they do. I was totally impressed with willingness to take the time to do that. He made sure I was comfortable with his explanations before he left. I do plan on doing the majority of fixes he recommended in the very near future. He did tell me that my burner is extremely efficient and definitely a good machine. I was so pleased with the work Gary did and made me feel good about my burner. I would recommend Rodenhiser and Gary again to anyone who asks.

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Brian M**** was great in helping to repair our furnace. He was courteous and professional and really help us work through the various repair options.

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Slafa Matveychuk and Gary Michaud were here to clean the heating ducts. They did a fabulous job, very courteous and conscientious. Explained the process to me and what to expect. Would highly recommend them.

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Both Brian Heno and Dylan Elman were true professionals and went above and beyond in their service of installing a new heating system.

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I had a great experience with Rodenhiser. From the initial contact on Angies list to the last day. Ryan did the initial assessment and quote and was always available for any question or concern I had. Rodenhiser has really good PR without being pushy. I basically went with them because they treated me with respect and professionalism and I felt they could be trusted. The cost of the project was around the same for the 3 quotes I got. The men who did the work were friendly, professional and very knowlegeable. They wore booties in my house and protected the area they were working in. I would hire them again for other projects.

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I just want to say thanks to Brian Heno and Dylan Elman for installing our new furnace. They were extremely professional and went above and beyond to get the system in properly and on time.

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Nick Pender and Mike Curtis spent the last two days replacing our furnace and installing a central air unit, which we did not have previously. Super nice guys that were professional, courteous and very hard working. I would recommend this team to everyone. They cleaned everything up before they left and went above and beyond in really looking at all of the aspects of our system and making sure we were up to code and everything was working perfectly before they left. They showed us all aspects of the system and explained all of the nuances so we can troubleshoot, if we ever need to. They were not pushy and did not try to sell us anything we didn’t need. They were never in a rush, answered all of our questions and clearly knew this job inside and out. We also had Rodenhiser install our water heater in the last year and we have been nothing but satisfied with this company and the employees. Huge shoutout to Nick and Mike for doing such a thorough job, even when we were getting a downpour today that could not have been fun to work in!

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We loved having Gary as our technician. He is very professional and friendly.

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We had a wonderful experience working with Gary. He was very professional, informed and personable. He went the extra mile to finish the work quickly when I mentioned that I had to get to one of my children's events. We are always impressed with the professionalism of this company.

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very professional, extremely helpful

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They were super courteous and knowledgeable about their work!! Would definitely hire them back! Thank you so much!!

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Mike P was exceptional. Friendly, professional and knowledgeable.

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Gary M did a great job. Very professional and conscientious of his work environment. Once again Rodenhiser did the job the right way.

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Moe and Tyler did a great job installing a new heat-pump system. (In fact the whole team came in, and just got the job done.) They had plenty of information to offer, and were quick to inform us if any of their tasks were liable to disturb what we were doing.

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Casey and Slav are outstanding. Thorough and diligent. They explain what is going on with the work and are extremely considerate to people and pets that need to live through the project.

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Patrick D and Alex D did an amazing job performing a seasonal maintenance on our heating system. Friendly, professional but most of all very knowledgeable about where we are at with our equipment and how they would be able to help improve our services while recommending savings and energy incentives that come with efficient equipment replacement. We didn't feel any sales pressure at all. They did a great job! Would recommend this dynamic duo for your heating and plumbing needs!

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Gary M did a great job. Very professional and conscientious of his work environment. Once again Rodenhiser did the job the right way.

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Gary recently did a thorough maintenance / tune up on our home heating system. He was on time, courteous, professional and took the time needed to get the job done to expectations. Very pleased with the overall visit and technical service.

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Replacement of our furnace and A/C from intro & sales to install and clean up put us in touch with eight Rodenhiser employees. All were professional & knowledgeable. As a mech. engineer I could tell that they really knew the equipment well and pushed to get it installed quickly without skimping on attention to detail. The assist with MassSave paperwork and rebates was appreciated.

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Very thorough, excellent communicator, delivered information in a user-friendly manner. Highly recommend

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Very thorough, excellent communicator, delivered information in a user-friendly manner. Highly recommend

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I can't say enough about Mike P and the rest of the Rodenhiser team. Mike was professional, prompt, friendly and beyond knowledgeable in assessing and fixing multiple plumbing issues I had. Would not hesitate to use them again.

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1. 2016 Good follow up reminders from office and Daniel arrived on time. Has worked on our two central A/C and heat systems before. Answered questions last time about temp control and did a reset to increase air flow. Today had me watch the airflow meter to show if supply vents were flowing well. Knowledgeable , courteous, focused on the job, and helpful. 2. 2017 Office kept me current on time for repair person to arrive to fix our furnace. Proper fix took awhile but was satisfactory. Easy to work with Alex the tech . For the amount of work needed, the labor charge is quite reasonable. 3. 2018- October. Nick P. and Moe H. worked all day during this cool, high demand furnace replacement period. Replaced: 1995 A/C and natural gas forced air units that had a leaking heat exchanger. The new Bryant Evolution H VAC unit install was planned for a day and a half but they finished in one. They did a very professional job and kept me informed of choices made and progress at several points. All the new equipment was delivered the day before. Because of the high demand for heat service calls now the company president Andy, arrived to help for awhile. Clean up was done completely to my satisfaction and the heat is very much appreciated. -Also- -being in Mass, & with alot of guidance from Rick P. , we used MassSave to get abt 20% off and a 7 year, no interest loan for the job. Rodenhiser staff was excellent all around.

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good job

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These guys were professional, courteous, and knowledgeable. They replaced our heating and air conditioning system and we are very happy with their work!

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They did a good job and they were friendly. Doug A Ashland

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Had Aeroseal done on my attic. Prompt, courteous technicians and they did a great job sealing the ducts. Cleaned up afterwards and explained the process and were very knowledgeable on the product. Highly recommend this team and Rodenhiser!

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I was in a jam with a failed water heater that leaked all over my basement over a weekend. Mike showed up ahead of scheduled and we discussed all of the options I had in front of me. Pricing was clear and a solution was chosen. Mike was there the next day (Sunday) and installed the new water heater quickly and efficiently. His plumbing skills are top notch but his customer skills will be what keeps me going back to Rodenhiser.

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Just went through the Mass Save program and had a new gas furnace and central air unit replaced and installed. Everyone from the office to the salesman Ross ,to the technicians Chris Ready and Tyler Remy were helpful ,and extremely professional and responsive.I'm a former business owner who prided ourselves on great customer service and everyone at Rodenhiser certainly met those high standards.I would be happy to provide a reference to anyone if asked. They did a great job.

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Alex showed up on time for an annual maintenance of a my natural gas heating furnace. Alex demonstrated understanding of the machine operation and setup. Alex performed the service professionally and ensure that the unit is setup for peak performance. Throughout the visit, Alex was very pleasant and professional and answered any questions and concerns I had. Upon completion of the job, Alex left the work site cleaned and tidy.

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Had a high efficiency, tankless boiler put in by Peter, Jack , and Dylan. They were at the house by 7am, worked diligently all day, rocking out to 80s tunes in the basement. Friendly, courteous, efficient, they had the job done in a day, left the house as they found it. Also, Rodenhiser is leading me through the masssave financing and rebate, all in all a fantastic operation

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Excellent installers, professional and efficient. High quality work. We are very pleased with the system.

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I could not believe how thorough Nathan was. He is a true asset to the company. GREAT WORK and many thanks.

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Brian M from Rodenhiser was fast, professional, and provided me with a handful of options for repairing/upgrading my heating system. He also stuck around a few extra minutes to answer an HVAC question as it pertained to my home. Great service, thanks!

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Alex D. was extremely knowledgeable, professional and thorough in servicing my heating system.

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Gary was extremely helpful and explained every aspect of the maintenance thoroughly.

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We called Rodenhiser regarding a low air flow issue in my son's room. We don't have access the ductwork in the ceiling so it was not clear what the issue was. Nate F. spent the time needed to come up with a plan to find and fix the problem in a way which minimized the cost and disruption for us! He was extremely considerate and left the place spotless. We will definitely call Rodenhiser again for any household issues!

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Alex is an outstanding tech. He serviced the HVAC system in my elderly Mothers home explained his findings and recommended s Service Plan that would provide emergency service for her if needed. It was a pleasure working with Alex he was competent and kind.

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Jon K was terrific with the electrical work and from a customer service perspective. He had some anticipated and unanticipated challenges and met them all effectively, always maintaining impeccable customer service. He gets our highest rating.

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Jon was knowledgeable, efficient and extremely pleasant to work with. He installed a ceiling lighting system in three rooms and addressed other electrical needs in our home. We can give him only the highest recommendation.

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I recommend them highly!!!!

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Pat and Kevin installed a new boiler in my home yesterday. My experience with these guys was excellent! They were incredibly professional and easy to work with. Give these guy a good Xmas bonus Rodenhiser!!

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Will R****** is an excellent service tech! I was having a problem with my gas furnace that another HVAC contractor good not diagnose. Will spent 2.5 hours in diagnosing the problem until he found it. He was very thorough, precise and scientific in his approach. He left the work area clean. He explained my options and put me into contact with the right people in Rodenhiser to fix the problem He was just outstanding

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Very professional. Did the job quickly and got my electricity back on . Would highly recommend

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Very thorough, excellent communicator, delivered information in a user-friendly manner. Highly recommend

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Great support on the phone on a Sunday...and great on site experience with Alex...he is an awesome resource.

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Patrick did an excellent job with the maintenance check and was also very accomodating with answering questions.

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Jon and Dan worked quickly and cleanly to get the job done. They were very pleasant to work with as well.

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Patrick Droogan did a great job! Very professional and courteous. He took the time to explain everything that was done.

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N. Fontaine came out to perform an annual maintenance of our boiler. First, he was very thorough in his work. Second, he taught me things to look out for with the boiler, and finally her showed me the oil filter for the tank as he changed it and gave me feedback on the age and efficiency of the boiler. I feel content that with a 20+year boiler that it will last through the upcoming cold weather.

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Patrick was thorough and professional, and very personable.

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Arrived on time. Very knowledgeable about the heating system and helpful in explaining how it operates.

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Outstanding! I would recommend him!

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Great experiences with Rodenhiser in general, and with Alex in particular. The he is extremely knowledgeable, professional and courteous. I really like that they he took time to explain each repair and suggest alternatives. Rodenhiser sometimes seems a little more expensive than other HVAC shops I've used in the past, but i feel like i am paying for a higher level of quality and expertise.... worth it!

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Alex and the team at Rodenhiser helped with emergency service we needed on a Sunday. They fit us right in and did a fantastic and thorough job, Alex was resourceful, knowledgeable and so very helpful. Thank you all!

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As I noted in my online review, Keith Lambert did a great job. Efficient and competent.

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Nate recently came by to diagnose some issues we were having with our furnace and was able to quickly pinpoint exactly what was going wrong and what the fix for it was. Additionally, he did a couple of extra safety checks during this appointment to make sure other parts of our furnace were in good working order. Nate was courteous, friendly and professional over the course of the appointment. He is a great model by which other Rodenhiser representatives should follow, and we would be more than happy to see him again.

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Patrick was thorough and helpful. He took time to explain the work he performed and the recommendations he made.

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James was very efficient and thorough in resolving our plumbing problem. Highly recommend!

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The Rodenhiser HVAC professional (Gary) was great- he serviced my unit and was efficient and courteous. I believe he represented his company in an outstanding fashion and I would recommend Rodenhiser to anyone

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Gary

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Quick and professional and good at explaining of the problem. Mark and Pat diagnosed the problem right off the bat and knew just how to fix it.

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We were delighted with the tech. specialist Patrick Droogan . He was thorough and extremely polite and we would certainly ask for him again. We would certainly refer Rhodenhiser to other people.

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I was privileged to have John K come to our home and assess the deficits in our electrical wiring. He is so kind and professional and thorough in his diagnostic ability! I love the fact that I felt I was a participant in what we needed although I know very little about electrical wiring. He was able to fit us with the type of equipment that would help us in the event of A power surge. We did not obtain this employee Knowledge from any other vendor before. His thoroughness - including conferring with other family members as to the USB placement needs-helped us to get the optimal type of equipment we need Without a hard sell! Thank you John K.

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The only thing I could do was post a complaint when I really wanted to post a compliment. The BBB page did not have anywhere to post a compliment that I could see. Sorry. Alex did a great job and I wanted you to know that he did. Ed Gotgart

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Professional, on time and pleasant. Overall positive experience.

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This was the second visit with this technician and it was just as satisfying as the first. Courteously went about his check out process. Fully explained results then went the extra step to reduce noise level of fan motor. Another problem solving and reassuring visit.

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A big shout out to Keith L. He's conscientious, courteous and diligent. An asset to the company. Thanks for you help Keith!

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During our annual service, Alex, the technician was thorough and explained everything he did, what to watch out for, and things to consider for the future in maintaining our system. He was a pleasure to work with.

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Nate and Don have been very professional, kind, and helpful! I would definitely recommend them!

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Greg and Tyler did a great job installing my new Combi Boiler. They were friendly, professional and respectful of my property. Rodeniser has been extremely easy to work with throughout the entire process.

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Peter and Devin were great in installing our new furnace and air conditioner with smart thermostat, showed up on time, showed me how to work the equipment, cleaned up and were done in the time estimated. We would use Rodenheiser again for service.

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Excellent diagnosis of issue and clear explanation of proposed remedy. Chris was a pleasure to work with.

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Patrick came on time, was very courteous, asked if we had any questions, suggested that we add a humidifier to the unit but didn't pressure us.

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Gary M****** came out to inspect and service my 15 year old oil burner on August 14, 2018. He did a very thorough and excellent job. This is the second time he has visited and both times I have been very happy with his work. I give him and Rodenhiser my highest recommendations.

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Customer 12:31 pm I'd like to tell you about how professional Chuck and Cam are. They just left and rerouted a a/c vent in the ceiling of a bathroom and did an outstanding job. They were careful to put booties on when they went in and out of the house. Thank you for employing and sending such a great team.

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Slava and Brandon did fabulous work. Were on time, courteous and very efficient with their time on the job!

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Slava and Brandon did fabulous work. Were on time, courteous and very efficient with their time on the job!

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Justin was very professional and courteous. I recommend Rodenhiser as a good organization with professional people.

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Gary, our service technician was knowledgeable, professional, and able to answer our questions. A very good customer experience.

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Nate was awesome. He was very friendly and explained everything. He was able to diagnosis the problem with our boiler and fix it on the spot.

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We chose Rodenhiser to install our central air and we are very glad we did. Everyone who came to the house starting with Rick Picard our HVAC Specialist who walked us through all the options and helped us make the right choice. Peter Goeller & Cam Hogan spent two days installing everything. We were impressed at their professionalism and knowledge and they worked non stop until the job was done. Peter stayed on for several hours at the end of the second day to make sure everything was up and running and we knew how to control the new system. Rick Picard also continued to work with us post installation to hand hold us through the rebate and finance process which made things easy for us. We highly recommend Rodenhiser as a company as well as it's professional people. Thank you

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Will Richard came to our home for our annual AC and heating inspection. Will was very thorough, honest and gave us proactive suggestions. We did one of his suggestions and have added his heating suggestions to our list of items needing to be replaced. We found Will to be very professional and I am sure Rodenhiser is better off having employees such as Will as part of their staff. Again - good job. Paul & Nancy Ciccolo

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Chris H. was awesome! He could not have been more professional, patient, and kind. He explained everything in detail, made sure I understood and was comfortable, and sat down with me when he had completed the work to make sure I was happy with all that was done.

See Latest 1000 Reviews

“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman

“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon

For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).

Trusted For 90 Years

Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
Call 1-800-462-9710

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Read From Over 4000 Happy Customers

  • Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...5 Stars rated.

    Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!5 Stars rated.

  • Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.5 Stars rated.

    Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...5 Stars rated.

  • Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...5 Stars rated.

    Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...5 Stars rated.

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:

CONVENIENT SERVICE

Convenient arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.

SATISFACTION GUARANTEED

It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.

FIRM UP-FRONT PRICING

You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.

CLEAN, TIDY AND RESPECTFUL

You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.

LATEST TECHNOLOGY

You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.

24 HOUR AND WEEKEND SERVICE

If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.