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What Questions Should You Pose to an HVAC Contractor You May Hire?
Slide background
What Questions Should You Pose to an HVAC Contractor You May Hire?

What Questions Should You Pose to an HVAC Contractor You May Hire?

HVAC contractorWhether you're hiring an HVAC contractor for a new installation or to repair current equipment, your choice impacts the comfort and safety of your entire household. A contractor should be reputable, reliable and have the expertise to work competently with refrigerants, electrical wiring, ventilation, combustion and exhaust systems. Asking prospective contractors the following questions can help you choose wisely:

HVAC contractor
  • Are you licensed? Contractors should have any required licenses for their trade from the Massachusetts Department of Public Safety or the state's Office of Consumer Affairs Professional Licensure Division. Inquire if the company's technicians have North American Technician Excellence (NATE) certification too.
  • Do you carry liability insurance?Ask for a copy of a contractor's liability insurance certificate so you know you're protected if injuries occur or damage is done to your home.
  • Can you provide references?An HVAC contractor should willingly provide the names of recent customers so you can verify that the work was completed satisfactorily and on time.
  • Do you have experience with my type and brand of equipment? If your equipment needs repair or modification, it's vital that the contractor you hire has knowledge and experience with the particular brand and type of heating and cooling system in your home.
  • Will you perform a detailed load calculation? When replacing or upgrading HVAC system, a competent contractor won't just rely on a rough estimate to size the new equipment.
  • Can you provide operating-cost versus efficiency comparisons? A knowledgeable HVAC contractor should offer you operating cost estimates for heating or cooling equipment at various efficiency levels to help you weigh your options for a replacement or new installation.
  • Do you offer service contracts? If the contractor does, get details about what's covered under each maintenance plan and the yearly costs.
  • Can you give me a detailed written estimate? The bid should detail the scope of the work, the equipment being installed, cost breakdown, warranty information and service guarantee.

To learn about other key questions to ask when hiring an HVAC contractor in the Route 495/128 area of Massachusetts, contact us today at Rodenhiser Plumbing, Heating & Air Conditioning.

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Rodenhiser has been serving Metrowest MA since 1928, with generations of delighted customers. You know when you choose Rodenhiser for your plumbing, heating, cooling and electrical needs you can depend on years of expertise, friendly technicians, and a level of customer care you'll appreciate. "Nice People...Great Service!"®
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  • Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...5 Stars rated.

    Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!5 Stars rated.

  • Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.5 Stars rated.

    Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...5 Stars rated.

  • Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...5 Stars rated.

    Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...5 Stars rated.

You Can Depend On Rodenhiser

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928. With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service:


Convenient arrival windows for regular service appointments scheduled Monday through Saturday. 24 hour service is available for night and weekend emergencies.


It's the ultimate service offer - from plumbing repairs to new heating and cooling system installations your satisfaction is guaranteed.


You will always know the price up-front without having to worry - it's peace of mind that you can make an informed decision in advance without having to worry how long it will take.


You can be sure that your Rodenhiser technician will be polite, clean and tidy. Treating your home and family with respect is of the utmost importance to us.


You can be sure of expert repairs and installations from a company at the forefront of the latest technology, training and methods.


If you have an emergency, Rodenhiser is available to help you 24 hours a day, 7 days.