Great service! Thanks Chuck for doing the repair. I appreciate your attention to detail.
Peter was terrific. Polite, professional, on-time and incredibly hardworking. Would recommend him to anyone.
Plumbing maintenance throughout the house.
Quick work. Excellent people.
Chuck was great! Explained everything thoroughly and the reason for the work being suggested! Thanks Chuck
Outstanding job, as usual for Rodenhiser. Their employees are very friendly, polite, professional and efficient. Bobby was no different. He immediately introduced himself and put little booties over his shoes to prevent tracking dirt into the house. He quickly assessed and resolved the problem. I'm very satisfied and highly recommend Rodenhiser.
Brandon arrived on schedule to complete our annual plumbing maintenance review. He went over everything he was going to do, asked if we had any issues we had a few) and then got right to work. He wore a mask at all times, and shoe coverings since it was pouring rain outside. When he was done he went over everything he did in detail, and had fixed all of the minor issues we had. He was friendly, professional and we were very pleased with the comprehensive review and his repairs. We couldn't have asked for a better experience.
Prompt, proficient and personable.
Brandon was friendly and knowledgeable. He explained what he was going to do and updated me with good news and better news, which is pretty good too! Quick work done well. Thank you!
Stephen and his team did a great job with the plumbing repairs needed at my house. They were punctual, very professional, and thoroughly reviewed with me the remediation options available. I will definitely call Steve at Rodenhiser if I ever need plumbing services in the future.
Weve had him come to our home before. Always professional, polite, knowledgeable. A very nice young man.
Stephen was very professional, knowledgeable and friendly! He explained our issue and repaired it efficiently. Thank you Stephen!
Charles was fast, thorough, and clean. And explained everything.
I appreciated that the work was done well within the initially estimated time and cost. It was explained clearly, as was the steps I should take going forward. I would not hesitate to use Rodenhiser and Mr. Wiley again.
They were professional friendly and did a great job.
Chuck was very professional and pleasant. He was thorough and took the time to answer questions. He is an asset to your Company!
Garrett visited to conduct our annual Service Partner Program plumbing assessment. He was courteous, helpful and thorough. Excellent experience!
Chuck was very efficient and helpful!
You guys are second to none. Steve and Riley Couldnt have been more nicer and professional. They saw that my house was very neat and clean and made sure that everything was spotless when they left. So far no leaks. Im hoping it stays that way. I recommended your company to my next-door neighbor and as a matter fact your crew is coming out to see them next week. The only comment I have is that your pricing is a bit on the high side. But you get what you pay for. I would highly recommend to anyone to use Rodenhiser for their plumbing issues. To everyone at Rodenhiser, have a great Thanksgiving and a merry Christmas. John Englehardt cell phone 508-965-0846
Excellent and very knowledgeable
I am very impressed with both Steve and Riley they were very knowledge and a high attention to details. They explained everything that they were going to do and why it was necessary. They did the job like it was being done on their own home.
The service that Chris provided was excellent. Thank you so much.
Excellent work. Explained all that was done in a way that was easy to understand.. Professional, courteous and caring!
Random certainly shows he takes pride in his job. He took the time to show me the work he did to repair a tankless hot water tank I have in my home and asked if we had any other questions or issues prior to leaving. 5 stars!
Charles W (Chuck) did a excellent job. He was very thorough and on time
Brandon did a great job checking everything and explaining his recommendations for repairs.
Garett Holmes did an excellent, professional job the other day by quickly identifying and fixing a plumbing backup at my house. I am happy to recommend him to others in need of a prompt and efficient service. John Spiegel
Mike and JT did an outstanding job! Worked to secure a great price, delivered impeccable service and provided solid advice and guidance on maintenance moving forward. Thanks, so much!
Pleasant and knowledgeable
Great people good servicesthe plumber was very friendly as well. He was professional, effective and thorough.to collect my payment were very professional and friendly as well. Clearly "friendly" and "professional" are part of the company's core values!
Very professional and friendly; explained work and fees clearly.
Steve and Riley took care of the water pressure valve from the street that had failed - we didn't even know! The too high water pressure was impacting us in all sorts of ways. They also fixed a leaky toilet that had been incorrectly installed years ago plus rebuilt our leaky shower control. They were courteous, efficient, and did a good job of showing us the problems so we could make the best decisions.
These two gentlemen were courteous, efficient, and took time to show us how to do this job ourselves in the future.
Brandon was very knowledgeable and very polite. Very happy with the work that was done.
Very pleased with the service. Would highly recommend
Very thorough, personable and professional
Excellent experience! I contacted Rodenhiser because I liked what I read and heard about them. I had two electrical sockets that needed to be replaced. I mentioned a couple of other things that I was considering having done. They took the time to listen and explain options without any pressure. Remi and Wes are experienced, knowledgeable, considerate and patient. Highly recommended!
Excellent service and professional staff. They are responsive, informative and conscientious about resolving issues. Rodenhiser really takes customer satisfaction seriously!
Entirely efficient and professional in every way. Excellent analytical and knowledge base! Outstanding pride in workmanship. I highly recommend this group! Thank you, - Don Pottle
Very kind and professional. Explained everything he was doing.
Brandon did an outstanding job replacing some plumbing in our cellar.
Both were excellent
Chuck was excellent ! Could not have been more pleased with his services. Would highly recommend.
Very professional team. Completed installation of new kitchen faucet quickly and without any problems. Assessed dripping bathroom faucet and will order parts to repair. Used booties and face masks to be considerate of my wife and I and our home. Left our home clean.
Your man was excellent and came on time! Thank you.
Plumbing technicians were on time (early in fact) for an annual checkup, polite, professional, efficient, and masked at all times. Their report was delivered immediately after the visit. Always a pleasure to be able to depend on this quality of service from Rodenhiser!
Rodenhisor did an excellent job fixing my broken furnace. Mike R, Nick R, Adam S provided exceptional high quality service (very nice guys). I initially called another HVAC company that came in but there were too many red flags during the discussion. So, I called Rodenhisor for a second opinion. Rodenhiser were on target with what I needed (immediate and long term), provided high quality service (ie on time, within budget, excellent work, cleaned up after repair and even wore booties to protect my beige carpet). I especially liked being able to make special requests such as a customized configuration that allowed for more storage space and done with a good sense for the aesthetics (ie they made it pretty with regards to the wiring, piping, ducting and outlet switch location, etc). They also noticed that it was a struggle for me to open the sliding door to the filter (which gets stuck) so they added an easy to open spring-loaded door just for me. Lastly, it is good to have a large company staff for customers to access for urgent 24/7 calls (minimizing long waits) regarding heating, AC, plumbing, electrical, renovations, etc. It is like a convenient one-stop shopping service that I can keep going to whenever I need something done.
Robert was professional, friendly and explained everything to me regarding my maintenance visit. He pointed out a situation that wasnt up to code. It was fixed during the visit. I have been very impressed with the Rodenheiser employees.
Got the jobs done well, but I felt it was VERY expensive. (Though I am not sure what the going rate is).
Your patient services I am very satisfied
Very nice and professional thank you
Stephen has been to my house twice now for plumbing services. He is always very polite, personable and professional. He even remembered from the last time he was here to ask about an ill family member. I appreciate that he listens and goes out of his way to do the best job possible.
Very professional and knowledgeable.
Fast, friendly and efficient, a great experience.
Garett was efficient and friendly. He answered my questions, pointed out a few problem areas and gave me next steps. Were happy to be working with Rodenhiser!
Excellent professional service by the Technicians.
Personable, reliable and got the job done.
Plumbing maintenance. Technician was polite, thorough and very professional.
Both Kevin and AJ were considerate, informed and professional. I received very complete explanations before, during and afer the work. They were able to answer multiple questions and made the appropriate recommendations as needed. Both were very friendly and very easy to have in my home. Thank you!
Chuck was able to quickly figure out the problem with our kitchen sink . He also repaired a toilet. Excellent service- he is a real pro. He was respectful of social distancing. Highest recommendation.
Stephen is a master plumber of the best kind. He replace an outdoor faucet at my home a year ago and here yesterday, with Riley, for a repair on the ejector system in my basement. On both occasions, it was a pleasure dealing with Stephen and very clear that he has high work standards.
Mike and JT were professional, friendly, and knowledgeable about my issue. They left their working space cleaner than when they arrived. Excellent workers.
Professional and friendly service. Would highly recommend this team for anyone having a plumbing issue that needs to be fixed quickly and of high quality.
Chuck W. was helpful, knowledgeable, and efficient.
Nice person and knows what is he doing.
Chuck was very professional and clear about any need regarding the plumbing.
Kevin was great! Friendly and courteous and knowledgeable. I have very high praise and thanks for the great work Kevin did!
My experience with Stephen Poitier and Tyler Arsenault was excellent!! Arrived on time, informed me on how everything was going, and once the job was completed, I was provided a final summary. Both are very technically knowledgeable, have a great attitude and outstanding customer service! Thank you so much!! Martha Restrepo
Two great guys. Kevin introduced himself And Tyler the apprentice. Both guys were personable and we got along great right from the start. Quick and efficient, Kevin explained the process and what they were going to do and how they were going to do it. Kevins role as the journeyman is to teach and train the apprentice. I think he did a fine job of that as he explained what and why he was doing it to his colleague ... and then let him do it. I think Kevin also excels at customer service as exemplified by his treatment of me and his easy going attitude and good sense of humor. Hats off to Kevin O and Tyler and Sawyer!
Fast service and friendly. Came out on a Sunday for an emergency repair for leaking faucet. Arrived quickly and repaired fast also.great. This is our second time using them.
Quick response, fantastic communication. Competitive pricing. My new gutter system is working perfect
Chris was v professional and knowledgeable and also friendly. I plan to call him again soon
Stephen and Riley were great. Everything was explained prior to doing the work and Stephen kept me informed of their progress. The area was spotless when they finished. If I could give them 10 stars I would!!
Bobby was very efficient, clean and personable. He wore a mask and shoe covers. Very knowledgeable and if he found an issue he made it very clear to me. Showed up at designated time frame. Thank you
Bobby was very professional and quick. Thank you.
Very friendly, thorough and professional service.
This was a plumbing inspection done by Brandon. He was outstanding. Prompt and friendly and professional. He solved a long standing problem with one of our toilets and gave a very thorough explanation of what he did.
Chuck and Charles did an awesome job very professional. Did the job done in a timely manner and kept everything clean!
The tech was extremely friendly and professional. He solved our problem and explained the situation. It was our first time needing to repair our system, and wouldnt hesitate to use them again.
Customer service was great and I'm happy with the work they did on my Furnace.
Came on time and did the job
They turned off the water going to my refrigerator. Water was saturating my floor down into my basement.
Mark and James have transformed my basement! They replaced rotten and rotting black iron drains and corroded copper water pipes. Mark done a complete assessment when he came out to fix what I thought was a simple leaky faucet. I am so pleased that he done a complete job and not just a quick fix. I really appreciated not just their knowledge and professionalism but that they are also tidy workers and cleaned up after themselves. I recommend them for any plumbing jobs you need done right!
Bobby was great. He was knowledgeable and friendly. Would be very happy to have Bobby come again.
Bobby was professional, courteous, and very patient with all our questions. He was just terrific!
Bobby was a real pleasure to work with. He was courteous, professional and did his job well. Always informing me as to what he was doing throughout his plumbing inspection and made recommendations along the way that would help me budget for future repairs. Job well done. Thanks Kevin
Very professional and knowledgeable.
very thorough, great service
They are very professional and experienced in their field. The associates were also very pleasant and knew their job and answered my questions. I highly recommend them.
Steve was great! Identified & fixed the problem quickly.
They arrived on time. He was polite, knowledgeable and informative.
We selected Rodenheiser to install a 5 head Mitsubishi air/heat/fan system. The crew was nothing short of amazing. Dylan the crew leader was knowledgeable, respectful, thorough, and terrific. You can actually feel and see the teamwork as the job progressed. The installed carpets at the front door to clean boots, all wore masks and distanced, cleaned up after themselves, and more! We could not be happier with the install team. Also had a great experience with Ross who came out, specd the system, managed the quote, and oversaw all details. Amazing. These guys are PROS! The difference in how they approached the system design and had all the details worked out; made the other folks we talked to look like beginners. These guys have dedicated teams that install MITS and are the largest (and best I think) in that business. If you are thinking about doing a MITS Splits system, talk to Rodenheiser. btw: our house is an old house and MITS fit in great!
Bobby was pleasant, efficient and a credit to your company! I have been extremely pleased with the work and my interactions with your company and use your name when neighbors ask for recommendations. Thanks for everything!
Garrett was courteous in performing his work and willing to answer any question. I was glad to have the Rinnai flushed out. Next time I would ask that the plumber check my water for hardness, since I may install a water filter at some point. Thank you. Helen Trimble
“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman
“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon
For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).