Brandon and Garett were a great team ! They followed excellent practices for sanitation safety; Brandon explained what work would be done and options- he was very courteous and clearly knowledgeable in his trade, and took the time to answer my questions clearly and efficiently.
Both men were a pleasure to have here and the work was done in a timely fashion. Would welcome them back anytime.
On time, courteous, explained things to me, gave me options
Super nice and professional. He was very thorough and used all the proper PPE
Very professional told me exactly what it needed to be done very pleased.
Stephen and Andrew were very professional. They provided clear info about what needed to be done and the cost attached. Their friendly personality and sense of humor made the whole experience very pleasant.
Chuck is most excellent. Answered all my questions and superb at resolving them
Chris is the best plumber service professional weve had at our house. Chris did a fantastic job fixing two sump pumps in our basement. Wed highly recommend Chris to anyone for professional home service needs in the future.
Tyler is exceptional to detail! Very Polite and knowledgeable! I always felt like I knew what the next steps were throughout the entire process!!!!! But then again, Rosenhiser is exceptional in Quality, Skill, and of course, Service. They will even help you with the rebates. Im definitely impressed and plan on telling all of my friends!
What more can I say; Steve and Andrew did an amazing job!! From 1st contact with customer service to the day of installation of my new water heater, the experience with Rodenhiser was very satisfying. Steve and Andrew arrived promptly (even earlier than scheduled) and immediately set to work. They worked great as a team and explained everything that was done, upon completion. Great work and even greater peace of mind. I would use them again!
Very professional, clean, used masks and foot covers. Friendly and offered to look into anything else for us while they were here. I would use them both in the future for sure. Good guys and took care of our problems, even called and came early.
I've used Rodenhiser twice now. Once for heating, and once for plumbing. Both times the workmen arrived on time. They were professional, friendly, and clear on what work was being done. We've had no issues with the work done, and while no one is really looking forward to when something goes wrong, I know I will be calling Rodenhiser again.
AJ was fantastic. He arrived on time, got right to work, and all while maintaining a great attitude. Great representative of Rodenhiser. 10/10
Both techs work hard past 9pm to get my system working so I had very little downtime without hot water. Great workers and even better guys!
Chris came on time and did a very good job I was happy with the quality of the work thank you paul Ashland.
Maurice was our HVAC professional. He thoughtfully walked us through the process and answered all of our questions! Everyone on the team was so professional, hardworking and friendly! We love working with Rodenhiser. They have the best customer service and really go above and beyond!!
Charles was great and friendly. Didnt push or try to pressure your package services (which I went with because of that!). Didnt try to BS, just straight to business. Quick, and great service.
Great service. Thanks for replacing water heater on day of call.
Professional, polite, prompt and compliant with social distancing.
Excellent and quick service as always!
Steve was very friendly and did a great job explaining what happened to cause our plumbing problem. He was very personable and arrived quickly at a late hour, only to return early the next morning. We were very grateful.
This visit was yet another in a series that displayed the talent and efficiency I associate with Rodenhiser professsionals like Chris Heafey. Arrive on time and get right to things. Tom Mulvoy
Awesome really went above and beyond to help with a water pressure issue.
Quite knowledgeable would recommend him highly.
Mike did a fantastic job and explained the reason behind our plumbing problem. He also identified two additional small leaks that we hadn't seen - because he spotted these early, he saved us from a repeat visit and who knows what sort of future problems. He was kind, professional and courteous and gave us additional tips to improve the overall performance of our plumbing. We would highly recommend his services.
Life saver for our leaking tank. Came to service two hours after the call. Chris is very professional. He is working very efficiently and treated us with courtesy. Thank you very much for your help!
Excellent plumbing representatives, professional, timely, straightforward. Went to a plumbing supply store on my behalf instead of waiting for warranty parts coming in to help me fix an issue same day. Will be using this company again in the future.
Newer home. Heat not reaching front of house well. Explained everything. Small charge to check ducts which are working. Did not try to inflate price or sell me something I didn t need. Would definitely use them again. Now know how system works better.
Stephen Poirier visited to address a kitchen sink drain backup. We have worked with Steve in the past on Plumbing projects and his work in all respects is outstanding. His technical skill is top notch and his ability to communicate clearly and thoughtfully is terrific. Steve is a tremendous asset to Rodenhiser and its plumbing customers.
Mike showed up on time and took a few minutes to introduce himself and explain the quoting process. He reviewed the work to be done and provided me with a quote before moving forward with any work. This is my first time using Rodenhiser and I am a very satisfied customer - quality of the work, competency of the tech and cost. I wouldn't hesitate to refer a friend to this organization. Well Done!
Think I did this earlier today. Please confirm.
Chris is outstanding, hes punctual and communicates well. Technically he is very competent, I would have him work on our home anytime.
He is more professional than some doctors! Very patient, answered all my questions thoroughly, and completely positive in affect and demeanor. This is needed right now during this awful time
Very professional. Protected both of us. Very informative and helpfully. Will recomend. Looking forward to a return visit on another issue.
On time, professional and a great crew! Thank you
Very nice, and did a great job!
Came right on time. Christopher was very courteous and professional. Excellent Rodenhiser service as usual
Crew, equipment and quality of work was A+. Second time I have used them for an hvac system install and would highly recommend
The entire Rodenhiser team was knowledgeable, professional, responsive, and efficient. Not only was the quality installation done quickly, but Rodinheiser also assisted us with MassSave and the HEAT loan process. Nothing about our experience could have been better.
Michael and James were awesome!! My daughter flushed a toy down the toilet and they presented me with a couple options at different price points which I thought was nice! They were clean, professional, and super kind!
Completed yearly service and inspection. They were on time, neat and very professional.
I contacted Rodenhiser on Saturday with a clogged kitchen drain issue. The on call answering person Liane-Alyse was super helpful and honest, promising to do the best she could to get someone out as soon as possible. She followed up Sunday morning saying that Chris would be arriving mid afternoon to address our needs. Once Chris arrived he worked like crazy trying to free up our drain but had no luck. He offered a solution of cutting out/removing our clogged old cast iron piping and replacing it with PVC pipe, we said yes and Chris worked feverishly for a few hours until the job was complete! Chris never once complained, he actually kept saying "no bid deal, that's why I'm here." Chris was super professional, communicated what he was doing each step of the way and left everything spotless! A job well done
Mike and J.T. are the kinds of guys I want to have do work for me when I can't do it myself. They both were straightforward with their explanations and what I could and should expect. Mike explained everything in terms that I understood and walked me through what was to be done and what was done once they were finished. If these two are an example of the Rodenhiser crew, I'd have no qualms about using them again.
Steve was an absolute pro and did a great job!
Such a professionally run co.
Excellent experience. Very professional
Mike was prompt and quick to fix the issue. Great job.
Had an issue, Chris was prompt & efficient in addressing my concerns. Called with an emergency 7:30, he arrived by 8:30, issue was resolved shortly after.
Working with the Rodenhiser team is always a pleasure. They arrive on time, are clear in explaining what they need to do, and leave the area spotless.
Thanks for your gracious tolerance of our in your face animals. Chris was a great help in solving our toilet issues and courteous and cleaned up the area he worked in nicely. Thanks for being there for us!
Brandon was prompt courteous and professional. Explained all findings and suggested reasonable plan to do the recommended work
Stephen came to our house after a toddler-caused emergency. He was incredibly nice, had a lot of patience for us, and broke it down into simple terms for us to understand. He was quick too! Probably the best plumber we have worked with.
The water heater broke on a Saturday night dumping 100 gallons on the floor, and they were there Sunday morning. Four hours later, the replacement job was complete. One of the guys noticed that the old kitchen faucet was not coming back to life. Apparently this happens after shutting off the main line. He fixed that too.
We called last night because the water line to our fridge was broken; service was scheduled for the next morning. The plumber was able to replace the water line with a newer, better set up in less than an hour. Excellent service, following proper physical distancing protocols.
Brandon did a great job.
Nick was extremely professional, courteous, and efficient...a great combo!
The team of Brian Heno, Greg Powers and Tyler Duran did a great job installing our heating system. They stayed late on a Friday evening to get us up and running with heat and water for the weekend. They were pleasant throughout the two days and left the work site spotless.
Through and easy to understand, Christopher helped us replace an urgent issue with our water heater that should extend its life. We are appreciate! Highly recommend Chris and Rodenhiser.
Brandon has come to my house a few times to do work, and he's always professional, courteous, and thorough.
We had a leak at our water heater and ended up needing to replace it and some piping. The gentlemen that came out were friendly, professional, and knowledgeable. They didn't try to hard sell, but provided options. Would recommend and definitely use again.
Im pleased with the plumbing annual check conducted. Also, Brandon quickly helped to resolve an electrical issue.
Your installers Mark and Chris were professional and efficient. They quickly accessed the problem and replaced our water heater and brought the installation up to code. Thanks so much!
Provided great service in a time of need. Mike and Tyler were true professionals while working under difficult circumstances.
Charles and Garret were friendly, professional, and efficient. They let me know my options and set up a date and time to get the job done. They were great.
Stephen Poirier, Brandon T., and Robert P. were awesome. Made the process painless and were amazing to work with. I will highly recommend these guys, they're great. Quality of work is awesome as well. 5 stars hands down. Thank you guys!
Professional and thorough
Extremely professional, excellent customer service, Chris went above and beyond to resolve a number of issues with bathroom products I had purchased from Lowes. I will be sure to call again and will recommend Rodenhiser to all my friends! Thank you
Brian, Greg and Tyler did an outstanding job. Highly recommended!! Rick Picard did a great job explaining the process and helped getting things lined up.
Same day service. Friendly, helpful, and competent. Quickly unclogged the drain with a 25-foot snake. Very pleased.
Mark was efficient, friendly, and very helpful. If there was a way to give him 6 stars I would.
Peter and Nick did great job. Job was performed professionally and with care.
Service was excellent- prompt, professional & courteous.
Peter was efficient , punctual, thorough with his explanation of the system and the steps he was taking while installing , conscientious and meticulous with his clean up after completion.
Polite, thorough and efficient
As always, Your technicians have provided top notch service! They were friendly, understanding and explained everything that needed to be done and why! They are knowledgeable and always a pleasure to deal with! I am very happy with my service!
Excellent, courteous service. Very helpful.
Professional, informative. Wife booked the call, and it was to include faucet replacements that were at the house. Techs were not made aware and so they advised on finding a replacement part (cheaper solution) but wife had already tried unsuccessfully to locate the replacement.
Our service person, John, was on time, he answered all our questions and preformed all The necessary inspections in a competent manner. Hes welcome back anytime.
Excellent service... They were on time and very pleasant
They did a great job!
Responsive, courteous and respectful
Excellent work On time and fast Great job!!
Very knowledgeable, friendly and thorough. Brandon did a great job.
These 2 men were respectful and provided answers to my questions. They did not rush and were thorough.
As usual, Chris and his associate Riley arrived with an affirmative greeting, did the job with diligence and professionalism, tidied up, and went on their way. I expect them back to complete the job. They are positive representatives of the Rodenhiser team. Tom Mulvoy
This company is amazing. They were here within hours of me calling and gave me a fair estimate. From the moment I contacted them over the phone to them coming out to my house they all were nothing but professional. Stephen was amazing an had genuine concern for my situation and tried to help in any way he could. When I first opened the door he was nothing but friendly and even had shoe covers to come into the house. I would highly recommend them.
Great people, great service. Very professional
On-time and helpful
Always very satisfied with Rodenhiser service.
Our heartfelt thanks to Margaret, Steve and Tyler for their quick action with replacing our water heater. It is always interesting to arrive home from vacation with a leaking hot-water heater. This team did an outstanding job of detailing to cost and communicating their steps with us. The replacement was completed with quality parts and service and work area was left extremely clean. We look forward to working with you again. Great job. Wayne Janelle and Rhonda Feigelman
Mike was very professional and efficient he did a great job
They were very helpful with my elderly father.
Charles [Chuck] W. and Casey A. did an excellent job. They were on time, courteous and efficient. Plumbing repairs were perfect and they left the worksite clean. Very impressed.
Very polite and professional. They did a thorough job. They were very respectful of me and my house. Will definitely recommend you/ them to friends and family. Thank you.
“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman
“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon
For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).