If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:
Riley and his assistant were very prompt, professional and proficient. Riley was very thorough in explaining what the plumbing problem was and did a more than satisfactory job fixing it. My wife and I give Riley and Rodenhiser the strongest of recommendations.
Repair of leaking water supply in bathroom. Technician was friendly, knowledgeable and professional. Have used Rodenhiser several times before. Highly recommended.
I had installed a new refrigerator with an ice maker and water. I had installed the water hose. But the water hose could not be hooked up because the valve underneath the sink had a different fitting than the hose. Rodeniser came in and replaced the valve with the correct valve that could receive the hose. And they did this rather than jerry-rigging an alternate solution. They completed the job in record time, and did a fantastic job. Friendly and professional. This is the second job Rodenhiser has done for me, the former being a complete replacement of the heating and air conditioning system that had failed. In both cases they did a fantastic job and stand by their work. Highly recommend!
The service tech sent to get my A/C running was Brian Meeks. Brian was punctual, courteous, talented, and professional. He quickly diagnosed the problem and we were up and running. Brian knows his stuff and is a real asset.
I had batteries replaced on 9 fire alarms and installation of 2 light fixtures. They checked my circuit breaker box and found 3 breakers that needed to be replaced. I will contact the builder about that. They also suggested LED lighting in my basement , which they went and picked up and came back and installed. I had a great experience with these 2 gentlemen. Your employees are amazing. Thank you . I’m staying with Rodenhiser.
We had three lights replaced and a bathroom fan.We couldn't be happier with both Remington's and Josh's workmanship.
Fixed my water heater issue quickly and efficiently. Sawyer and Forest we total pro's
Fast, experienced, knowledgeable, answers questions, professional, would definitely call again for plumbing.
Very neat and detail oriented, a real team effort
We had new furnace new AC compressor with heat pump and a second zone put on the second floor. The crew was on time efficient competent and courteous. They were meticulous and took all debris with them We’re very satisfied
Friendly, professional service person. Very happy with the service.
Rick the sales person, Peter the lead technician, and the rest of the Rodenhiser team made my oil to heat pump conversion a breeze. Everyone I spoke with was very responsive and knowledgeable.
Chris Heafey, the plumber who today came to our Newton Centre home from Rodenhiser, was super. He was knowledgeable and friendly. After efficiently providing diagnostic inspection and tests, he provided honest and clear advice about our water heater issue and options for addressing it. We hope he will be the plumber who will install the whole house filtration system that we decided to get. In fact, we hope he will become our regular plumber for regular maintenance and other issues that may arise.
From first call on Sunday night until service was completed Monday afternoon every interaction was positive polite and professional. The dispatchers understood the urgency of my situation and worked to get me in their schedule. Once I was scheduled I was called when the technicians were on their way. The techs quickly assessed the problem and provided a fixed price for the repairs. They helped me understand what caused the problem and things to consider going forward. I will definitely use Rodenhiser going forward.
Dylan, Jacob, Brendan and the rest of the team did a very good job installing our new HVAC and hot water systems. They were accommodating of my requests such as the placement of the tankless water heater to maximize the available adjacent space. All of the folks we dealt with were professional and courteous.
Leaking pipe, plumber was sent and fixed it highly recommend
About 23 years ago I had Rodenhiser install a pair of ball valves on the two boiler lines run to my air handler. The old gate valves were leaking. Recently I needed to shut the valves off; valves that hadn't been touched in 23 years. To my surprise they moved as freely as the day they where installed, and the solder joints still look great. I recall at the time thinking the work was a little pricey, but now I'm thinking it was worth every penny.
Diagnosed problem with ground source heat pump operation. Detailed explanation, repair and schedule estimate as well as options. Professional, friendly, patient, thorough, informative service would recomend.
MIKE CAME TO ASSIST DISCONNECTING MY OLD DRYER AND REINSTALLING MY NEW DRYER THE FILLOWING DAY. HE ALSO ASSISTED REPLACING A LEAK FOR MY WASHER WE DIDNT KNOW WE HAD BEFORE THE DELIVERY. HE WAS FRIENDLY, PROFESSIONAL AND FAST. I WOULD RECOMMEND RONDENHISER 10 OUT OF 10 TIMES. LAST TIME WE USED THEM THEY WERE QUICK AND HAD FINANCE OPTIONS. WHICH I WAS ABLE TO REUSE MY LINE OF CREDIT THIS TIME AS WELL. THANK YOU MIKE FOR YOUR SERVICE!
Sawyer did a fantastic job of installing and explaining everything in detail! Thank you ????
Replaced main water isolation valve.
Installed a new water heater. Sawyer was very professional and knowledgable about the laws of Massachusetts. Rather than installing holes in the house to accommodate the new venting regulations, we installed an electric hot water heater. The electrician showed up the same day to complete the installation in one day! Very pleased with this outcome.
Jack installed my new faucet and garbage disposal, installed dishwasher and hooked up new fridge to water line.
Very professional, cam and got the AC unit running after finding and cleaning our the mouse nest.
Hard to describe the feeling of knowing that for any issue - plumbing, heating, electrical work, they are available when you need them. They also do preventative maintenance as part of their service plans, to catch issues before they become emergencies. Great people to work with. They are on time (or early) to scheduled appointments and are flexible in schedule changes. Nice also to talk to a person for each service call. We recommend them to friends and neighbors.
Hot water heater and kitchen faucet installed
Excellent customer service and professional technicians. Jack has been our technician more than once, he’s courteous and professional.
It is wonderful to work with such a professional group of people at Rodenhiser. My annual AC checkup was performed today by Daniel C. whose efficiency has given me confidence in a reliable system all summer long. Thank you, Daniel!
Absolutely great from start to finish. The company sends email reminders the day before and on the day of service, sends a text to tell you when the tech is on the way. You can even see on a map where the tech is, with an estimated time of arrival. Adam was a great technician to have. He explained everything he would be doing, told how long it would take, and checked to see if we had questions several times. In addition, he was just a really great guy - we had conversations as he went in and out of the house, and it felt like this was a person we knew, not just a stranger doing work on our house. He was extremely professional throughout the service call.
After a bad experience with a competitor, we tried Rodenheiser and they quickly became our go-to service company for our heating, AC and plumbing needs. Today's tech Mark is typical of the quality service we count on.
Mr. Ryan is terrific. Today is super cold, and he works so professionally! Thank you so much!
Noticed the pilot light on my water heater wouldn't stay lit so I made an appointment to have it looked at. I was able to get someone out the next day (they even had same-day appointments available though there was an extra fee). The team who came out were super friendly and communicative, they explained the issue and the fix. They did give me a heads up that my water heater is on the old side and may need to be replaced in the near future, but there was absolutely no pressure to commit to a more expensive solution (they did provide a quote, which I appreciate so I can plan for a future replacement). They had the parts they needed on hand so everything was fixed quickly with minimal interruption to my day. Would definitely not hesitate to call them out for any future problems.
(Translated by Google) Excellent service! (Original) Excelente service!
Very prompt and polite.
Mason and Wes were on time , friendly knowledgeable and made recommendations for added safety .I would highly recommend Rodenhiser Home Services They install 2 new fans and fixed a third and put in a new GFI outlet
Service was fantastic from the moment I called looking to setup an appointment. I spoke with a Margaret, who had great customer service. Kevin who showed up today for service was on time, friendly, very knowledgeable and fixed our issues. Highly recommend.
Great service and progressional presentation.
We hired Rodenhiser home services for the tankless water heater maintenance. The staff is very responsive and professional. We had Aaron Beals come to do the maintenance and he did a fantastic job. He is very knowledge and answered all our questions. He explained the process thoroughly .He also gave some suggestions to improve the efficiency of our home. Will highly recommend Rodenhiser home services
I'm very impressed. I emailed on Easter Sunday afternoon -- and heard back from them that same evening to schedule an appointment the following day! The guys who came out were very professional and respectful of our house. They presented us with a couple of options for fixing the problem with our sink. They went to a plumbing supply company to get the parts they needed (which saved us a trip) and were finished within a couple of hours. I highly recommend Rodenhiser!
We had water coming in from the clean out drain and they came quickly, resolved the issue, answered all my questions and made sure everything was working properly before he left…very nice and professional! Highly recommend!
Great experience using Rodenheiser for adding heat pump to existing furnace. Extremely professional, courteous and thorough end to end from everyone involved. Rick provided an estimate on site during an initial visit and walked us through all the payment options and mass save rebates. Within 2 weeks our paperwork had gone through and the install was scheduled and done. Nick and the team installing were super! They came on time and worked diligently to get the work done in a few hours. Nick walked us through the whole system and answered all our questions. Highly recommend.
Riley did our annual plumbing maintenance service professionally and efficiently. Very helpful w/ issues that came up on inspection.
As usual, very professional and punctual.
Leaking faucet repair, new sink installation
I installed a combi boiler. Nick and team were a great bunch. They sounded very professional, polite and answered my questions patiently. I think their prices are a bit steep but the quality of work looks great; am hoping in the long run I picked the right company for this new installation.Looking forward to exceptional service from Rodenheiser!
Professional and timely plumbing service. Great quality work and explain the “why” around the decision making. I have used them and will use them for any future service needs.
Electrical. Fixed drive way lights wich were not working
Removed and hauled away old dishwasher, installed new one. Also gave me a quote for future bathroom work and helped with a random issue I uncovered while installing a shower head the night before. They were very nice, very professional, and did the job quickly. Will definitely use again in the future.
Thomas, was very helpful ???? he gave me great suggestions on my system.
The technician came promptly, understood the problem and fixed it quickly and correctly. He was courteous, pleasant and respectful to boot. Very impressed. This was about replacing a broken stop valve under a kitchen sink that required desoldering / resoldering.
Forest did a neat complete job. Polite and friendly, will request him again.
Replaceing gass furnace with a Heat pump, as always the Rodenhiser crew did a great job
House water filtration. Friendly and well qualified. Efficient and trustworthy.
The service technician was very knowledgeable, courteous and made proactive recommendations to prevent problems
He was excellent showed up on time. Addressed all of my electrical needs worked clean and efficient awesome job ????
Justin came to the house to perform maintenance on our boiler and to replace a pump and a valve in the circulator system for the radiant heaters under the kitchen and veranda floors. He was very personable, thorough and knowledgeable. So glad he was able to do it all in half a day. Thank you.
Allan and I found it hard to believe everyone connected with this company was both very competent and very nice---from the people who answered the phone, to the sales person, to all the tecnicians---all of them deserve at least 6 stars. We would recommend them most highly!
Had them come out to replace my water heater that was older and at the end of it's life cycle. Was prompt in getting scheduled and here bright and early on install day. Made sure to be careful of my cats and was courteous and respectful the whole time. Used rodenheiser multiple times and will continue to use them.
Very good communication- you can track where repair vehicle is , call to remind customer. The technician wear shoe covering. Exceedingly careful to clean up. Friendly and helpful.
Kevin did an excellent job in installing the new cooktop. Workmanship was very professional! Thanks for your help.
I had a pipe break under my slab which caused me to remodel my 2 bathrooms. I expanded my on-suite from a half bath to full since the bathroom needed to be gutted to resolve the issue. That also required to changes to my bedroom entrance and closets in mine and an adjacent bedroom. They would make suggestions on things I hadn’t thought. Andrew did a great job. He would let me know each day what work he would be doing that day. He would answer all questions and make suggestions when I was unsure. He did everything I requested. Before he’d leave he would let me know what got done and what to expect the next day. Andrew demoed and reframed the bathroom and closets. He did all the carpentry work. The work was excellent. Most of the work was completed by Rodenhiser. Subcontractors were used for tiling, plastering and shower doors. On most days, they had someone on-site Monday through Friday. Unlike neighbors who would have workers show up for an 1-2 hours then leave, I had a team dedicated to my job and they would be here for the entire day. There were a couple times Jamie even stayed late and kept project on schedule. The job was expected to take about 2 months and was completed in just under 3. I actually expected it to take longer. The delays were caused by a missing/defective part that needed to be reordered and the scheduling of the tile subcontractor. Renee would keep me updated on changes to the schedule. Rodenhiser would adjust to minimize the delays.
Fine, friendly, excellent service.
AJ did an awesome job, was very thorough and answered all questions.
Chris was great from the time he arrived for the initial quote until the day it was time for the install. We communicated several times via email and he was always very responsive and helpful! Rodenhiser provides a quality service for a fair price. I hope I don’t need Chris again, but should I, he would be the one I call.
Justin came out on short notice and handled a repair job that two previous companies had failed to fix. Highly recommend using this company for any heating issues.
Rodenhiser is the epitome of professionalism. Every time we've used them, they are prompt, communicative, and accurate. Most importantly, they explain all the options AND provide details about what has been done and why. Will always be our go-to for HVAC.
Very responsive company. Employees are friendly and knowledgable. We use them for heat and air conditioning.
We woke this morning to the sickening sound of a geyser erupting in our basement. I called Rodenheiser at 7:30am and by 10:30, Brandon was here. We needed an entire new sump pump installed. Brandon was compassionate, professional, kind, and above all a highly skilled technition. He offered us two estimates for the job, clearly explained the pros of each and their associated costs. He had everything on his truck to do the job and got it done FAST! best of all he left absolutely no mess behind. It's like he was never here!! Once again, we're thrilled with Rodenheiser, and especially Brandon. Thanks for saving the day!!!
Riley was on time. We had a problem with the laundry drain. He had to cut the copper drain and snake it then reinstall a new drain pipe. He also moved a couple faucets so we could reach them without climbing onto the washing machine He explained the three different cost options so we knew what we were paying to have fixed. He was friendly and worked very clean. We would want him back again.
Kevin Olson does an excellent job And is a pleasure to work with. He is an excellent plumber.
The men from Rodenhiser css as me and took care to keep the house clean (using shoe coverings, etc. They finished in one hour.
Replaced outlets with gfi; installed new smoke/co2 detectors.
Anytime I have a job to do, Rodenheiser will get it done correctly the first time out. I cannot say the same with other contractors. They leave my home clean, and they do not cut corners. They might be priced a bit higher than others, but in my experience it's always been worth it. I have never once had to call them back for a follow-up, because when you call Rodenheiser to do a job, you know it will be done right.
Gary was great, we kept on going in and out of the house and basement and attic, he always kept his shoe protective socks on. very professional service. Gary also took the time to explain to me the steps and process of repair. I will definitely be using rodenhiser again thank you
This was my second time using Rodenhiser. The first time was to install a high efficiency water heater, which they did an amazing job on. That service made it a no-brainer to give them a call back and install a new dish water. From the initial call to the service, was super easy. Mike was prompt, efficient, and a really nice guy. I appreciate the help and now my wife can stop pestering me to get the dish washer installed.
Purge and drain water heater to remove sediment. Technician was great to work with and was courteous and worked effectively to resolve the issue and tested the water. Great services.
Eric and Zack came to my house and fixed a problem with the electrical wiring. They are super friendly and very professional.
We recently had both of our 25 year-old furnaces replaced by Rodenhiser, and had a completely positive experience. Rick P. was the HVAC specialist who guided us through the process, he was clear on the options, detailed in the proposals, available by e-mail at all hours and super-responsive. Our systems qualified for the MassSave HEAT loans and rebates, Rodenhiser took care of all of the paperwork, scheduling the energy assessment, everything that made it a breeze. Since there were 2 systems install took 4 days, but it was with minimal intrusions on our lives even as they made significant changes to our home infrastructure and the worksites were left clean and organized, no trash was left behind. The install crews were professional, polite, all around just great. Yes, I would highly recommend checking with Rodenhiser on your HVAC needs.
We've used Rodenhiser for years and we're very satisfied with them.
Simply the best service company that I have had over 40 years of being a home owner From start to finish Sales to completed install All the guys best work ethic and quality They are now my only service company Thank you Rodenhiser
Simply outstanding service. Our lead tech was Kevin Corbin - his crew was always early, they worked hard for 8 hours each day for 4 days, and they were able to explain every element of our HVAC overhaul in terms we could understand. I highly recommend!
Excellent, professional, affordable, clean and on-time crew.
My experience with Rodenhiser was excellent. Ryan Touchette and A.J. Jordan both of them were so experienced. They both evaluated the problem then they explained to me the best way to solve it. Ryan Touchette and A.J. Jordan were very professional. I give both of them five stars
Very nice and polite people. Diagnosed the leaking water supply lines methodically. Demonstrated professionalism and experiences. Finished with total clean up after the job.
They were excellent start to finish and I would definitely use them again for other work on our home.
Mark Boisvert was the first technician who did not dismiss my request to replace the humidifier cylinder. All prior technicians did not bother to even look at the cylinder before skipping that step. The cylinder was in terrible shape and should have been replaced many years ago. I appreciate the fact Mark did not assume I did not know what I was talking about. He checked to validate and confirmed my suspicion the cylinder was in desperate need to be replaced.
I have two heating systems in my house, and both were overdue for a complete overhaul. I got a few quotes and ended up going with Rodenhiser because it was a little less money than the others. It became a more urgent to get the system installed as the temperatures dropped, and they were able to fit me in quite soon, and supplied me with space heaters in the interim. Dan came in to do the quote and measurements, and then brought me the space heaters. Rob and Matt showed up first thing in the morning for all four days of the install, and were friendly, courteous, and professional. They were also very funny. They kept everything neat, and cleaned up everything on their way out. Rob explained everything to me, answered all my questions, and made sure I knew all the troubleshooting spots for my new systems. There were also quite a few other members of the team who came in to do various things - electric, plumbing, glasswork, etc., and everyone who came in was efficient and friendly. I’m very glad to have it all done now, and glad I chose Rodenhiser.
Riley tracked down the two cracked pipes and fixed them. He also did a neat job opening the foyer ceiling. This will make the plasterer/painter’s job much easier.
Jack and his team were outstanding!! They were very thorough, knowledgeable, time efficient, and incredibly nice guys!!!
Very experienced, very competent, appropriately friendly. We were comfortable about his doing the job well. He replaced a toilet and it is perfect.
We were having trouble with our hot water throughout the home, low water pressure. Called and was able to have a plumber at the house within 1 day. He was able to identify the problem, order the parts needed and get the job done quickly. Additionally, he went around to each faucet in the home and cleaned the screens. We also had a discussion about possible solutions to correcting the water quality of our home. Would definitely call upon Rodenhiser again for our plumbing needs. Couldn’t ask for a better experience. Thank you Chris.
Our tech was extremely helpful, on time, professional. We are extremely happy with the service.
We exclusively use Rodenheiser for plumbing and heating. Knowledgeable technicans, awesome professionalism in scheduling and communication. Plumbers and supplies are expensive, but we wouldnt trade the service value for reliability and quality.
Mark and Dan were phenomenal. Easily two of the most knowledgeable people I've met in any trade, and I have met many, many contractors over the years. They were thorough, included me in their findings and processes and were a pleasure to deal with on top of it all.
Quickly resolved our issue.
Very professional and proficient. Rate structure not aligned for non emergency calls but Supervisor worked on the final invoice
Needed an additional HVAC duct for my new heat pump. Anthony Mobilia & crew were fully up to Rodenhiser standards: prompt, professional, knowledgeable, considerate, neat. He explained what & how they would do the job, made sure I was satisfied with the result, and carefully cleaned up afterwards. Rodenhiser is not the cheapest for this work, but you sure get what you pay for. I did, and I'm very happy.
“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman
“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon
For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).
Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...
Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!
Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.
Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...
Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...
Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...
When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928.
With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service