If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:
The Technician was superb, professional and informative as has been every employee from Rodenhiser who have resolved our home service issues. I cannot praise your Technicians enough for their continued knowledge and work ethic in resolving our issues. Since we are elderly they continue to be patient and considerate in seeing that we understand every corrective action that they are about to address. My husband greeted the Tech today and unfortunately he has memory issues thus he could not remember his name. He is great employee to have at your company.
We had an issue with our A/C unit and got someone to come out for an emergency visit. The tech arrived at the designated time and was able to diagnose the problem quickly. He took the time to explain the issue and gave us all the options we had. He did not pressure us one way or the other and answered all the questions we had. He was very nice and professional. Great experience.
Outstanding service and professionalism. I would highly recommend.
Technicians arrived promptly. They were professional and friendly, offering good advice.
Jeremy and Harrison did a great job. They were friendly, courteous and asked us when they could turn off the house water supply and what our needs were for hot water. Jeremy and Harrison did a very thorough clean up of the work area, too. Also a big thank you to the two electricians that wired the system to be compatible with my Google Nest Thermostats. I did notice that after Jeremy and Harrison left, a hung ceiling tile was missing. This tile was moved by Jeremy so that he could route the condensate line to my sump pump. I searched around including the space above the hung ceiling, but could not find it. I'll get a new tile at Home Depot.
Came the same day I called. Explained the issue and what needed to be done. Fixed the problem and took the time to recommend what I should do do we don’t have a problem in the future.
Riley was here in h June and again in July Both times professional on time knowledgeable and efficient We have used Rodenhiser for plumbing and electrical many times and are more than satisfied eith them and their staff Than you
The installation was done thoroughly and carefully. I was impressed with the attention to the details. Jeremy was always willing to take the time to explain what was being done. Harrison was very considerate and helpful. Rene did a great job with the electrical needs for the new system. I highly recommend the Rodenhiser team!
Adam and Brendan were here for a three-day A/C install. They were professional and communicated well throughout, did a great job leaving things cleaned up at the end of each day, and the whole install went great. Awesome work, thank you!
Excellent service provided. Problem diagnosed and repaired in a timely fashion. Would highly recommend technician. Knowledgable, proficient and as are all Rodenhiser employees very personable
Prompt friendly neat smart
Wonderful service!! Professional Friendly Thorough The assistant was also great.
Great job by both technicians, very professional.
Experienced, diagnosed issued and worked to solve problem. Polite and friendly. Highly recommend.
Ryan was great! He found what was wrong with the AC and fixed it. Also he took the time to update the notes so if it happens again, assigned technician would know what to do. He was courteous and professional.
Very professional techs! Outstanding service. Techs went above and beyond.
Service was professional and efficient
Adam arrived with a helper right on time 7:00 AM They were very professional used their booties and were very careful to not let our cats out. Tuned up our system and found a future problem they suggested that we replace a part and we agreed to have them install it. Very happy with the technicians. Richard & Gail Dion
Excellent in every way
Very knowledable and explained everything.
Excellent service all options were explained and explored completed in timely manner and work area was left clean and neat
Excellent service provided by technician with clear explanation and proving options for maintenance service.
Duane and his assistant were very courteous, knowledgeable and professional. We highly recommend them for your project needs.
Very polite and knowledgeable!
Bobby saved the day when I noticed water on my basement floor and discovered a leaking pipe. He had it fixed in no time. And he was polite and professional. Thank you so much.
Awesome job. Very good technician. Great communicator.
Ryan had a trainee with him. He asked the trainee to troubleshoot and was very positive when the kid gave the correct answers. Service was quick and very informative. Awesome job by both guys. Thank you
We are really happy with the work done by the entire Rodenhiser technical crew. I am sure to miss some names but want to give a shout out to Keith, Matt, Tyler, David, and Darin. They were highly knowledgeable and skillful in getting the heat pumps installed. They were on time, considerate, and helpful in ensuring the work was delivered to our satisfaction. Happy to write this recommendation note.
Patrick and his team were very professional and they did a great job. They have answered all my questions and executed the project with highest standards.
Jack and Nick were terrific! Very knowledgeable in their work and kept us informed of what they were doing through the project. They were thorough in clean up and after job completion took the time to instruct us on the operation of the system until we were comfortable with operating the system. Highly recommend rodenhiser!
Excellent, very professional-answered any questions ! Gave us an estimate of time and kept right to it!
Adam serviced my A/C this morning and I could not have asked for a more pleasant technician to arrive on my doorstep! He arrived, apologizing for being early; what a treat not to have to wait for hours! He got to work immediately, polite, knowledgeable about my particular unit and taking the time and effort to take before and after photos of work done. I’m either the luckiest person to always have great technicians assigned to my account - or your company just employs the best! Another job well done; and a happy customer still. Thank you again, Adam - it was a pleasure meeting you! See you in the fall for my heating inspection.
Excellent service, the technician was super knowledgeable and friendly. We had a awesome experience
On time Professional Explained and completed the work as requested Very pleasant to deal with Katy and Gabby
Excellent service and professionalism. Neat and respectful. Awesome job James
Excellent - explained issues in detail. Efforts were above and beyond. There was another tech with Steve, who was also very motivated to solve our problem.
Professiona. courteous, and informative.
Guys were courteous and on time and fixed our problem is.
Very professional, timely, and excellent work.
Service requested for a potential problem. Mark came out quickly the next day to inspect and give assessment. Feel honest suggestions given, options shared, and final recommendation followed. Mark was courteous, answered all inquiries, and was always professional.
Jamie provided excellent work. Is polite & extremely efficient. We would highly recommend him & would ask for by name anytime
They were very good. Came when scheduled and made sure to test that everything was working and cleaned up before they left
Justin was great. Knowledgeable, efficient and helpful. Thank you!
Had duct cleaning today. The technicians were very professional and prompt and explained everything . Very helpful and we really love all the service we get from rodenheiser. Very glad they now service our area.
Dan arrived on time as scheduled and was very professional. He was able to provide quotes of different options on the spot. He also took care of the Mass Save paperwork very quickly enabling us to get the interest free loan and get the work scheduled quickly.
The crew arrived promptly as scheduled with email and text updates letting us know they were on their way. They kept us informed when they needed to turn off the water and they didn’t seem to mind my barrage of questions trying to learn about the new high efficiency system being installed. Pete and Kevin put in solid work days and other crew (electrician, etc) arrivals were well timed to keep everything progressing. Cleaned up well when everything was completed.
Matt and his team did a great job overall. Communication was excellent and workmanship was superbe. Respect for our property and belongings was highly evident. I have learned to see these behaviors as part of the Rodenhiser business model. As a new member of the Rodenhiser "Family" I am very impressed and am looking forward to future experiences with the various disciplines. I feel I have made the right choice in my home services partner. Thank you Rodenhiser!
Matt and his two assistants were the most professional friendly and helpful contractors one could have for the project. I would highly recommend Rodenhiser Thank you for your service.
James was very knowledgeable, neat, and efficient. We were very pleased with his service.
My husband and I were extremely pleased with the service we received from Rodenhiser. We couldn't have had a better crew of men. They arrived when they on schedule, completed the work as scheduled, picked up the work areas before they left, and were very willing to answer all our questions. Their work is second to none. Thank you for a wonderful experience.
We have been using Rodenhiser for many years for a variety of services. Our most recent service was for AC/Duct work. As usual the technicians went above and beyond to provide outstanding service. We will continue utilizing their service for all of our plumbing, heating and AC needs.
Great job . Diagnosed a capacitor failure in AC unit, out in less than hour . Will call again! Thank you Cody!
James and Chris were so wonderful. They arrived promptly and were able to diagnose and fix our plumbing issues quickly. They were clear about the work needed and pricing. Most importantly, they were kind, patient, and attentive. I'm very happy.
Cody provided excellent maintenance service for my two AC systems. He was professional, curteous, pleasant and thorough in servicing both units. He patiently answered all my questions with clarity and was instrumental in assisting my decision to sign up for the service partner plans. Thank-you to Cody for a job well done. It is greatly appreciated!
Justin was great. He came in and quickly diagnosed the problems we were having. A real professional. Each of the service people we’ve had have always been great. We had a real problem with communication with the main office in getting a technician here when we could be here. Margaret tried to help but wasn’t able to overcome the “new system “ that’s been implemented. We got an email only alerting us to a false time for our appointment. Then we only got an email for when a technician showed up and we weren’t home. As a customer that part was very frustrating. We’ve been a long time customer and hope this glitch is resolved quickly as it severely damages me Rodenhiser’s good service reputation.
Brian was very friendly, efficient, knowledgeable and informative. He quickly diagnosed and resolved the issue while giving us tips on how to avoid the problem in the future. Very pleased with Rodenhiser's servcices and look forward to using them again in the future.
Eric was professional, knowledgeable and extremely helpful. I would use your service again and recommend you to my friends.
Jamie was here to replace a part on our hot water heater and do our plumbing maintenance. He’s the best! So thorough and conscientious, he was here for hours and is so quiet that you could hear a pin drop. Your other plumbers are good as well but Jamie is #1.
Excellent! Knowledgeable, professional. and pleasant team. Our home was kept clean and the team was respectful of our property. Communication was excellent.
Don did an excellent job of checking out my A/C system, both inside and outside. He was thorough and knowledgeable, and was able to spot a potential problem and make a recommendation to fix it. He replaced the air filter, cleaned everything, checked the lines, and made certain everything was running smoothly and efficiently. Overall very pleased with Don’s service!
Professional and good
Ryan was professional and friendly. He serviced our heating system quickly and offered a few recommendations. Very pleased with our service today.
Personable, helpful and honest.
Excellent professional service. Don provided the most useful information to determine issues with our boiler - we spoke with three previous technicians with much less knowledge and skills!
Service today and the initial installation of our heat pump were great. The technician were professional, courteous and friendly. Everyone was quick to respond to questions.
Very Very Please !!! Steve was great very knowledgeable
Both were excellent!!
Over the Holoday weekend we discovered a leak in a pipe and possible other leaks. The staff was incredible. The technicians came out assessed the problems and gave us a quote. The work they did was first rate and the process was less than anticipated. Thank you
Adam was terrific! Arrived on time, extremely polite, explained exactly what he was going to do; answered our questions, especially my wife's; very professional & courteous in all matters; I give him an A+!!
Very courteous and thorough, very impressed.
James was professional and did a great job. He was quick polite and cleaned up after the job was finished
Excellent service. On time, explain details of service, recommendations for service agreement and future service. Only thing is still waiting for a copy of the service agreement I signed and put on my credit card which has not been received yet.
I had a replacement part installed in the ventilation system. Everything work out great and Don spent the time to explain what he did and why. He was very professional and respectful of the property and me. Thanks.
Loved the service. Looking forward to having my kitchen plumbing completed. Perfect gentleman too! Thank you for coming when you said .Especially when other plumbers were too busy!
Great job. I enjoyed working with him.
It was good to have Christopher come out for recent ways leak. Schedule staff and him were prompt to update before visit and detect tap piping issue upon arrival. He and repair staff had also helped with plumbing and cooling estimates and repairs before. I rely and trust immensely the Rodenheiser expert service for repair work.
I have been a customer for awhile now and have never been disappointed! Adam was right on time, very thorough and professional, I would highly recommend Rodenhizer to take care of all your heating and cooling needs!
Mark was great. He came back to replace a broken part. I got an email that my part was in . I wanted mark as he was the one that knew what had to be ordered. I called to make an appointment and he came the same day!
Routine first checkup on new system. Very nice and polite. No issues
We had three different service calls scheduled for the same day (electrical, heating and AC - new condos are fun, aren't they?) and, as always, Rodenhiser arrived on time, did their work efficiently, and gave us good advice. We've used Rodenhiser for ten years and they've never let us down!
Excellent! Thank you.
Arrived on time. Excellent job doing annual heat service. Explained everything he had done and made suggestions to improve heat system operation. Based on this I have signed up for annual heating and cooling service.
Great job repairing my oil furnace. Mark spent 2 days here - very professional, great explanations of the issues - costs & repairs, timely and left the area perfectly clean!
Mike was excellent! He took each of our issues and gave us options and good advice. Due to a cancellation, the very pleasant ladies at your service center, (Ashley & Amy), were able to have Mike come within an hour of my call. Amazing! Mike is a funny guy and made our plumbing repair a pleasure! Plumbing repair is expensive but Mike was so nice and helpful, I felt like we got good value! Thanks, Mike
TJ came to our home to fix a leaking bathroom faucet. He performed a thorough evaluation and found the faucet was corroded and beyond economical repair. We will purchase new faucets and have him return to install them. We are 100% satisfied with his service.
Fast and professional. Explained all issues in plain English and throughly went through the rest of the system to make sure it all worked. I rarely have issues, but Rodenhiser’s AC/heater guys I highly recommend.
Brandon was friendly, competent and efficient. He worked quietly and did not upset our house routines at all. Thank you!
Cody was very pleasant and efficient and took the time to show me areas where I might need to replace parts in the future. He did a great job explaining the issues and helping me think about how to proceed.
Boiler maintenance. Both are great guys, know their stuff, did a great job and answered all my questions. My 9 year old boiler never ran so well! Will definitely call Rodenhiser Home Services in the future.
Pleasant technician and excellent service
Excellent service all around. Joe was prompt, respectful, knowledgeable, and explained everything. Thank you for efficient work and courteous service.
I have been a customer of Rodenhiser for many years. The service is prompt and professional and the technicians skilled and experienced. The work is always top tier. I have used their plumbers, electricians and HVAC technicians. The work is consistently high quality.
On time. Andrew was pleasant and knowledgeable when discussing what tasks he was going to perform. Completed the tasks and went over his findings. Explained in a way that was easily understood. Professional and an A++++ job Thank you
Tech was very friendly, and the service was quick and professional.
Excellent service, knowledgeable tech and professional. Would recommend to all needing service!! Thank you, George
“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman
“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon
For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).
Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...
Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!
Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.
Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...
Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...
Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...
When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928.
With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service