If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:
Jon K and Mason did a fantastic job!!! They were both very knowledgeable and listened to what I had to say. They also provided me with great solutions! Looking forward to working with them again.
He was excellent as he explained the service clearly, explained the water heater and what needed to be done as well as signing us up for maintenance. Very pleasant to work with.
He was polite, knowledgeable and friendly. Quick to give ideas of what could be done and how quickly.
Pleasant , helpful fellow, worked quietly and efficiently
Amazing service as always. Reliable and they go the extra mile to ensure satisfaction.
Very friendly and knowledgeable technician. Ryan was efficient while working on numerous projects throughout the house which was greatly appreciated. Highly recommend him for an electrical technician.
The team arrived on time for the appointment and promptly diagnosed my problem. They were able to get the necessary parts and complete the repair in one day. Daniel was very professional and courteous throughout.
Not only was Mike a really nice guy, he was knowledgeable and efficient. I came at him with a bunch of different plumbing questions and he fielded them all pleasantly and competently. He did the requested work and left everything clean and tidy. Thanks for your professionalism and expertise Mike!
He was helpful, polite, patient, answered all my questions clearly. I was much relieved with his explanation of my concerns
As usual, A very thorough service check by a pleasant and knowledgeable technician.
Don was very professional and precise with his work. He explained clearly what he was going to do to fix my house AC. He was willing and able to answer all my wife’s and my questions. He left work area and my basement perfectly clean and you not know he had been there. Exceptional work.
Thorough and very professional. Explained everything. Excellent!!
Jay was cordial, efficient, and answered all of my questions regarding my heating system.
Pipe went under kitchen sink. Called Thursday morning and we had a tech at our house by 3pm.Friday. They saved our holiday weekend. Cannot say enough about Rhodenhiser. Will continue to use them.
Always first class service!
Everything went smoothly as expected!
Jon, arrived within the time frame that was given. He was polite and professional. Answered questions and was very kind to the owner who is an elder. So the slogan of "nice people...great service" is exactly what it was! Thank you!
I recently had HVAC system installed by Rodenheiser at my home. My experience from start to finish was first class. Pat and Nick worked under extreme heat with the heat index over 100 on most days. I was informed of all the work that’ll be done on each day in the morning and then briefed on the progress at the end of the day. When one of the units didn’t function properly after installation, Pat managed to request an urgent repair as I had guests arriving that weekend. I can’t say enough about the sincerity, competence, professionalism and friendliness of everyone that I had the pleasure of interacting with and this included Ross Pickett, the HVAC specialist who designed the entire project. Thank you, Rodenheiser!
Tom and Kerry were professional and courteous while providing the service we needed and answering all our questions. They can come back anytime!
Eric and his apprentice performed our annual maintenance check, replaced outlets, and replaced floodlights. He answered questions, made suggestions, and made certain that we were satisfied with his work. He’s an outstanding representative of Rodenheiser electrical division.
The team was able to identified the issues and provided several options to remediate them.
Quick review of the situation. Very friendly and knowledgeable. Great service!
Extremely professional, courteous and friendly. Chris explained the problem(s) and what the procedures to fix.
Chris was Excellent. Great service, answered all my questions and was extremely professional …
Did a great job on repairs and a thorough inspection of my HVAC system. Very personable and knowledgeable. I was very satisfied with his visit.
Great work. Fine company rep.
Technician was on time, very friendly and efficient. He explained what he was doing and why. He cleaned up the work site before leaving. I am very satisfied with the service. Thank you.
Outstanding work! Both Darcie and Dan were very friendly and put no pressure on my decision making. This was a high quality job with everything done exactly as I wanted. These are great people.
The technician was timely, courteous, and professional. I am just sorry that I don't remember his name!. I will definitely recommend your company to my friends. .
Phil and Nick were very professional. They did an excellent job of installing 4 mini- split AC units in our home.Very professional, polite and completed the whole process on schedule as promised. Dan P. In sales, was also great to work with. He greatly assisted with the Mass Save rebates and Heat Loan process, making it very easy to afford. Very satisfied!
Steve and Cody were great. Very professional; worked quickly and thoroughly. Explained everything they were doing completely. Very satisfied.
Steve and Corey did an excellent follow up job on a previous service call for our newly installed mini split. They were polite and very thorough - explaining what they were doing and making sure everything was working well. They were committed to making sure the job was done right and we’re very customer focused.
He was very efficient and explained everything.
Joe was definitely the lead man and has been to my house before and remembered it. He diagnosed the problem right away. He is knowledgeable and has the best personality with an infectious smile and laugh. He is always so pleasant !!! It’s a joy to see him at my door. I also called this morning and asked to be contacted approximately an hour prior to my appointment ( my window was from 10-1) because I was called to babysit last minute in a town that was 30 miles away this morning. I was sent a text, I responded with “I will be home in 30 minutes” and the response I received was “perfect.” The system is already up and running. My only dissatisfaction as a customer that pays a small maintenance fee each month, I had to wait 14 days for this first available appointment.
I thought Steve and his helper did an excellent job on the water heater install and water shut off installs. Steve communicated what he was going to do and listened to my needs. I was happy that Steve was assigned this job.
JJ and Tyler attended to diagnostic call and performed the maintenance service while explaining everything in the process. They are very polite and pleasant. Took care of every thing without interruption of work or set up. Even left instructions and advice for self care on filter maintenance within budget recommendations. I am very happy with the service staff provided in scheduling and completion of work.
Extremely dependable, courteous, skilled. Did the work perfectly.
Great job Professional Explained all the aspects of the review of our electrical system in a very thorough and understandable manner
Kevin and Sawyer were terrific. Friendly, professional and efficient. I would have them back in a heart beat.
Very professional and friendly. Fixed my problem quickly and safely Arrived on time . Would highly recommend Thank you !
Kevin and Sawyer did an excellent job. They were professional and personable.
The tech was extremely polite & efficient.
Daniel was amazing! So nice and polite. Went over and above what he came here to do. We thank him!!
The service was excellent. Stephen represents the company and it’s culture in an exemplary manner . Steve was personable, knowledgeable and a pleasure to deal with. Your ability to provide an estimate and services offered were spot on.
I had both heating/ac tune up and plumbing inspections today. All three employees were pleasant, efficient and did an exemplary job. I could not have been happier Thank you Rodenheiser ????
Both technicians were great and knowledgeable. Took time to answer all my questions and explain everything to my satisfaction.
Very knowledgeable and polite young man however, I would like to have had someone who was vaccinated.
Always timely and efficient.
The young man was more than helpful!
Darcie is very knowledgeable. We had multiple issues and she could target them all. She provided efficient and pleasant service.
the tech was very efficient & personable.
Both of these men were totally professional. They arrived when expected and worked well as a team. They were personable, thorough and efficient. Prior to their departure, they double-checked the work they had done and answered to my satisfaction the few questions that I had asked. Hands down, would employ their services again in the future.
The technician was on time, courteous, and didn’t mind my dogs. He went over the results of his check-up if our.electric service. He corrected one non-functioning exterior outlet, and provided a detailed estimate of work we will have done later.
We are so pleased with Rodenhiser’s assistance with resolution of our new home’s issues. Today, Ethan quickly and professionally resolved an issue related to our condensate pump. From initial call for appointment to work completion, Rodenhiser is very impressive. We highly recommend! Thank you! ????
Great same day service. Problem solved and a really great guy.
Very good tech and service
Our technician was very thorough with the maintenance of our AC. He was polite, friendly and knowledgeable. And, he was very efficient. He arrived on time for our appointment and finished in a timely manner.
Excellent. Knowledgeable. Polite. Courteous
Pleasant, knowledgeable, effective
Wonderful. Everything from scheduling to service was great!
Diagnosed and fixed our AC unit in short order. I’m very happy.
The technician was amazing. Great to work with and perfumed nice work. Cleaned up and made it a smooth experience.
Very nice, professional and thorough As was his co worker who accompanied him They also gave me an estimate and explanation of further work which was recommended I’m Very confident when you do my plumbing work
WOW! This is my first time utilizing Rodenhiser. I found Darci to be thorough, informative, and a "people person." She just completed a Electrical Safety inspection and took the time to review her recommendations for the safety upgrade needed. The estimates will be coming later this week, but based on her service and personality, this is the type of organization that I want performing any work at my home!
Quick, neat, friendly
Kevin and Andrew were on time. They saw to the clogged drain and serviced the pop up valve. Everything is running smoothly now.
Pat stopped by to do an annual hvac maintenance and clean up. He was on time, courteous, took the time to explain the work, and didn’t leave a mess. Thanks
Rick made this experience very easy for us. Rick and the crew were very polite and left the house very clean. Rick showed me the entire system and explained everything to me. ( not an easy thing to do). We are very happy with the finished product.
Andre was terrific. He explained various options for repairing my AC system, how he would proceed under each option and their associated costs. He went ahead with the repairs and I’m very pleased with the outcome. Andre is a true professional, well versed in his work and able to explain it all in layman’s terms. Thank you Andre.
Prompt, courteous, easy to understand explanation of what he was doing. Thank you!!
Called about a faulty kitchen faucet..Brandon was very professional, gave a few options..took his advice installed new faucet..he corrected the faucet fast and clean...Brandon is a superb rodenheiser employee..
Chris couldn’t be nicer. He was great at explaining exactly what may be happening with the toilet and then he followed up to let me know the results. Efficient, thorough and kind. Chris, thank you so much for your prompt service!
The pilot light went off. Time it took to call Rodenhiser about the problem and getting the technician, Michael, to our house was a breeze. This was after hours too.
I am very satisfied with my A/C service. Donquor Bloomfield was polite, professional and thorough. He explained my service and my future options completely. I would not hesitate to recommend Rodenhiser and Donquor to anyone I know who is in need of service.
Got great service from our technician who put our minds at ease about concerns we had about our system. Friendly and super quick to get the job done.
Rodenhiser was courteous, punctual, knowledgeable and professional as always. We always feel confident with the information and suggestions they provide for our home. Our 4 year old daughter calls you “GOATenhiser” because they’re the best! Thanks for everything.
We had Steve here for plumbing work and Thomas for electrical work and they were here on time and very professional. They took all precautions for COVID and each one explained all work they were doing and they were very nice. I would highly recommend using Rodenhiser for your Electrical and Plumbing needs.
Entire service was done very professionally with a lot of attention to each detail.
We were happy with the work, the job went very smoothly. It was finished on time and on budget. The techs were respectful of our space and cleaned up well after the job. I can recommend Rodenhiser whole heartedly.
The technicians arrived early eager to get started. They were very efficient, explained what to expect today, and they were great. A Little later a crew arrived to clean our neglected vents. Everyone was very careful to clean up as they worked.10 stars ! I would recommend your services. Thank you.
Nice job. On time and explained what he would do. All questions were answered to my satisfaction. Left everything clean and gave me a detailed description of what was done. Will use your company for my furnace tune up as well.
We were having some rare issues with our standby generator and Eric on his first visit changed some parts that were not functioning. He researched as to whether these issues had happened with other Generator customers and shared his findings. He then came back 2 weeks later with Wes (generator specialist)and replaced two more parts as well and did 2 full checks to make sure generator was functioning properly. I appreciated Eric’s attention to detail and updating me frequently as to what he was doing, and having Wes come to check the system as well on his second appointment with us. Very professional and informative.
Donquor was outstanding. Professional, courteous, patient, explained everything to make sure I completely understood it, went above and beyond expectations. I would recommend Rodenhiser to anyone and Donquor is an asset to your company. He deserves a raise!
Excellent and thorough service. Technician checked everything: airflow, pressure, charges, blower, changed capcitator then refilled refrigerant and waited in between to get accurate reading in today’s 91 degrees heat
Mike and assistant replaced a leaking outdoor faucet and adding at my request a Lever to close water flow in the winter. Their work is done excellently. Very professional and accurate work.
Three plumbers assisted with service today. They were all very professional, knowledgeable, kind and finished their work in a very timely manner. I would highly recommend this company. Outstanding team
The Rodenhiser guys were great. On time, worked hard to make everything look good and cleaned up after themselves. It could've been better if the sub-contracted electrical crew cleaned up their sawdust and wire clippings. All in all very happy with the Rodenhiser crew and work, thank you.
Brandon addressed all my concerns and provided very good service.
We are very happy with everything, your technician was very nice and informative and prompt.
The service I received from Don was great. He answered every question I had and explained everything he was going to do. He cleaned up everything that he worked on after he was done. Don was very professional. Don is the person I want to service all my AC and heating needs.
excellent service AJ well knowledgeable and helpful.
Excellent service. Polite, well informed and worked efficiently. He was able to answer all my concerns about my a/c units. Highly recommend.
So glad to have an emergency call answered quickly and efficiently and to have the technician arrive within an hour. Ryan is 5* amazing and did a neat, thorough and great job fixing the auto air vent replacement on my heating system. I have great confidence in having your home maintenance plans for electric, plumbing and air conditioning - you always do an outstanding job! Thank you so much. Ashley, in the office, is outstanding and amazing as well - very thorough in asking questions about the problem, scheduling future home checks, etc. Love you all!!!
Arrived on time and did a thorough review and gave us easy to understand recommendations. Very Professional and with no hard sell.
Very pleased. Techs were friendly, polite, and clearly explained the options. They worked efficiently and everting was neat and clean when thy left.
Don was absolutely the best I have ever had, incredible service from him !!
Annual plumbing maintenance. AJ checked the plumbing, changed out the filters on the whole house filtration system, made some suggestions, and fixed a minor problem with a toilet. Very satisfied customer. Excellent service. Capable, competent, respectful, helpful and thoughtful. All that I have come to expect from the techs at Rodenhiser.
“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman
“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon
For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).
Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...
Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!
Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.
Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...
Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...
Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...
When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928.
With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service
Our teams are available for emergencies. At your location FAST.
When you choose Rodenhiser your satisfaction is guaranteed—all the work will be completed to your satisfaction
Your new heating or air conditioning system will be installed on-time by our clearn, tidy, and polite technicians.
Rodenhiser can help with all of your electrical needs, from electrical panels to standby generators.
It’s the ultimate assurance of the great service you receive when you call Rodenhiser.
Avoid costly plumbing, heating, A/C and electrical problems and repairs by scheduling regular check-ups and service.