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Rodenhiser Home Services Trip Charge Policy

At Rodenhiser Home Services, our trip charges ensure that we can dispatch a skilled technician to your home with a well-stocked truck, ready to accommodate same-day repair options whenever possible. These charges help cover the costs of gas, materials, and tools needed to deliver exceptional service during your appointment.

Trip Charge Amounts

  • Heating or Air Conditioning Repairs: $149
  • Plumbing Repairs & Estimates: $79
  • Electrical Repairs & Estimates: $79

Emergency Service

For urgent needs, Rodenhiser offers Emergency Service outside of normal business hours and, when possible, for same-day emergency priority scheduling.

  • A flat emergency service fee of $269 applies to:
    • All after-hours service calls.
    • All weekend service calls.
    • Same-day emergency priority scheduling, if available.
  • Customers with an active Rodenhiser Maintenance Plan may qualify for a reduced emergency service fee of $149 availability pending.
  • This fee replaces the standard trip fee and is not charged in addition to it.

After-Hours Emergency Service

Emergency service is available after our regular office hours to address urgent needs. Please note:

  • A flat emergency trip chage of $269 applies to all after-hours service appointments.
  • Customers with an active Rodenhiser Maintenance Plan qualify for a reduced emergency trip charge of $149.

When Trip Charges Do Not Apply

Trip charges are not applied to:

  • Safety checks, system checks, or annual maintenance visits included in a Rodenhiser Maintenance Plan.
  • Estimates for new heating or air conditioning systems, whole-home generators, remodel projects, architecture quotes, painting estimates, carpentry projects, or window replacement estimates.
  • Return visits to finish work or estimates accepted after your technician has left.

Additional Details

  • Trip charges are separate from diagnostic fees, repair estimates, or the cost of any work performed.
  • Coupons or discounts cannot be applied to trip charges. However, applicable coupons can be used for repair or service work completed during the appointment.
  • Trip chages are non-waivable and help us maintain the high standard of service you expect from Rodenhiser.

We value your business and appreciate your understanding of this policy, which allows us to provide prompt and reliable service to all our customers. If you have any questions, feel free to contact our customer service team for more details.

Nice people.

Great service.

Since 1928

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  • Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...
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  • Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.
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  • Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...
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You Can Depend On Rodenhiser

Call Rodenhiser at
1-800-462-9710

You Can Depend On Rodenhiser

Call Rodenhiser at 1-800-462-9710

When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928.

With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service

Call: 1-800-462-9710
Same Day Service
"Nice people... Great service"®

Trusted Plumbers

When you choose Rodenhiser your satisfaction is guaranteed—all the work will be completed to your satisfaction

Fast, On Time

Our teams are available for emergencies. At your location FAST.

HVAC Experts

Your new heating or air conditioning system will be installed on-time by our clearn, tidy, and polite technicians.

Satisfaction Guaranteed

It’s the ultimate assurance of the great service you receive when you call Rodenhiser.

Expert Electricians

Rodenhiser can help with all of your electrical needs, from electrical panels to standby generators.

Maintenance Plans

Avoid costly plumbing, heating, A/C and electrical problems and repairs by scheduling regular check-ups and service.

Special Financing with Rodenhiser

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*With Approved Credit. Terms and Conditions Apply.

CONTACT RODENHISER TODAY

Rodenhiser Home Services,
325 Hopping Brook Rd Holliston MA 01746.
Call 1-800-462-9710
  • Master Plumber: #10961
  • Corporate Plumbing: #2288
  • Master Electrician: #23917A
  • Electrical Business: #4804
  • Master Sheet Metal (Unrestricted): #5867
  • Corporate Sheet Metal: #641
  • Home Improvement Contractor: #188806
Call 1-800-462-9710
*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. *For WEB-AC-CHECK Offer also: Promotional price limited to 1 system per home, additional units will be billed at full price. Refrigerant not included. Includes standard 1in air filter, other sizes subject to additional charges. Residential systems only. Must reside within our service area. *For WEB-A-50 Offer also: Not valid on preventative maintenance nor prior purchases. *For WEB-A-75 Offer also: Call or see specials page for more information. *For WEB-H-3250 Offer also: Subject to rebate eligibility and qualifying system choice. The $189 A/C System check examines and assesses the mechanical parts of the air conditioning system. Refrigerant not included. Promotional price applicable to 1 unit per household, additional units will charged at standard rate. Limited to residential homes within our service area. *$79 per drain. The $79 drain evaluation offer does not include any modifications, such as the installation of cleanouts or access points, required to perform the inspection on older homes with limited access to existing plumbing infrastructure. Conditions apply, not compatible with any other offer or discount.
*Heating system check terms and conditions: Residential Only. Must reside within our service area. Offer only available to 1 unit per household additional units are at full price. Can not be combined with other offers
*Late Season Special Extra Conditions: Gas Systems only. No Discounts on oil systems. Promotional price limited to one system per home, additional systems will be charged at full price. Residential Systems only. Must reside within our service area. *For EV Charger Offer also: valid only when the system is purchased through Rodenhiser.
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